The quote above speaks of
some realities that is
confronting organizations around the world: (1)
properly training managers is and has always been a challenge for
most organizations (even in more normal times); (2) the downturn in
the world economy has caused organizations to focus on
their immediate and short-term survival; and (3) the rapid changes in
the environment require better performance from managers,
which frequently requires the acquisition of new skill
sets. Organizations are depending heavily on
their managers to help lead their enterprises in the midst of
myriad of challenges brought on by a sluggish world economy, and this
is nothing new. But, because of the nature of these changes,
managers operating in dynamic environments can easily
find themselves needing skills that they do not possess. In this sense,
`skills gaps' can exist in such critical areas as rapid problem-solving,
process redesign, supply chain redesign, technology alignment,
team building and strategic forecasting, just to name a
few.
A `managerial skills gap' exists when a manager finds
themselves in a position where he/she does not have the requisite
managerial knowledge or skills necessary to perform at a high level. These
gaps are frequently exposed by rapid organizational changes,
structural realignments, promotions and/or the addition of new
responsibilities, all of which are common occurrences in modern
enterprises. Considering the pivotal role that managers play in helping
their organizations deal with change, it is quite surprising how
many organizations place little or no emphasis on management
training in this regard. Effective organizations and HR leaders
realize that there are real problems associated with having a
poorly trained management workforce. And, at the same time, in one of
our recent studies, 84% of managers believed that effective
management training had a positive impact on an organization's ability to deal
with change, compete more effectively and create competitive
advantage. This article discusses why organizations do not properly
train their managers and what to do in such situations. |