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Description |
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The Indian IT industry has
crossed the $60-bn mark in
2009. It has seen the double-digit growth rate even during
tough economic situations. More than two million workers are
directly employed by this industry and another
eight million people are indirectly dependent on it. Hence,
a total of 10 million people are directly or indirectly dependent on
this industry in India. Thus, there is a need for us to think about, how
are we working and delivering solutions to the customers in this
industry. How are we organizing and executing inside the organization to
provide solutions and timely response to customers' queries and problems.
Traditionally, organizations have given much importance
to individual contributions. Because of the growing nature of
complexity and inherent benefits of achieving parallelism and reduced
response time to customer problems, work teams came into being in
an organization for executing the projects. The research on
teams started with Fredric Taylor's scientific experiments on
workers in manufacturing and assembly line plants. Slowly, the importance
of team orientation was felt in the knowledge-based industries such
as IT, biotechnology, pharmaceutical and management
consulting industries. Today, more than 80% of the Fortune 500 companies are executing their projects
and achieving their organizational objectives using work teams in
their organizations. |
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Keywords |
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HRM Review Magazine, Organizational culture,
Information Technology, IT, Team Orientation, Organizational Objectives, Organizational Goal, Decision Making, Organizational Climate, Web Conferences, Tata Consultancy Services, TCS, Mutual Trust.
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