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HRM Review Magazine:
Outsourcing: A Challenge to HRM?
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That was the 16th day of the great "kurukshetra" war. All the heroes retired for the night. Late in the night, Radheya went to Duryodhana's tent and said: "I am superior to Arjuna, but I have no good charioteer. If I have Salya as my charioteer, I am sure to win the war. But you have to coax Salya to offer his services." Embracing his friend Radheya, Duryodhana said: "I will coax Salya to do this, go and rest in peace."

On the 17th day morning, Duryodhana went to Salya and said: "I fall at your feet and ask you to grant me a favor. Today, Radheya has to meet Arjuna in the battle. He can easily win if he has a charioteer like Krishna. I ask you most humbly to be the charioteer to my dearest friend Radheya.

Salya, the anointed king, was wild with Duryodhana and said: "You are insulting me" and tried to walk out of the assembly. Duryodhana followed him and stood in front of him with folded hands and with tears in his eyes entreated him: "My lord, in this entire world, you are the one person who is far superior to Krishna, and hence, I am asking you to hold the reins of Radheya's horses". After a lot of cajoling, Salya acceded to the proposal.

In a dynamic global environment, competition in terms of knowledge-intensive services has taken the front seat. That is how the need for human creativity has suddenly been recognized by corporates. But human talent is reported to be falling short of demand. Although capital is freely available for investment, matching technical and managerial talent to manage such investments is found wanting. This phenomenon is driving companies to invent newer ways of overcoming the hurdles. As Sumantra Ghoshal and Christopher Bartlett observed in their path breaking book—The Individualized Corporation—corporations, instead of compelling "employees to fit the corporate model defined by policies, systems, and constraints, are building organizations flexible enough to exploit the idiosyncratic knowledge and unique skills of each individual employee".

 
 
 

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