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June' 06
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Intelligent ERP Systems
Customized ERP Projects : Toward Understanding their Sequential Nature
Managing ERP System Deployment : A Consideration of Best Practices
Rural Infrastructure Development Fund : Empowering Projects
Managing Activity Float Time in Projects
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Intelligent ERP Systems

- - Maria N Moreno Garcia

Enterprise Resource Planning (ERP) systems are considered to be the backbone of many organizations. Their capacity of integrating information across diverse business applications provides support in business process automation and decision-making. The ERP projects are usually more focused on recovering transactional features rather than improving other important aspects such as their decision support potential for strategic functions. This capability can be achieved by incorporating business intelligence techniques such as data mining. This article addresses the way ERP systems can take advantage of these tools which provide enterprise managers with intelligent mechanisms for decision-making.

Article Price : Rs.50

Customized ERP Projects : Toward Understanding their Sequential Nature

- - Annika Andersson and Timothy L Wilson

Developing and implementing customized IT systems can be frustrating to both the developers and the users. From comprehensive observations made from three case studies of Swedish firms involved in developing and implementing ERP systems, certain reflections might be made that suggest that system development tends to occur by a series of sequential projects. This article develops some background necessary to understand the complexity that tends to arise in these projects. An illustration is given from an example obtained from the field, which reflects the observations made from classical literature on adoption processes and decision-making.

Article Price : Rs.50

Managing ERP System Deployment : A Consideration of Best Practices

- - Richard M Kesner

A comprehensive framework for the design and delivery of project plans is necessary for effective ERP system deployment. Internal Project Management Office addresses all the problems related to the ongoing project management process. The key to ERP success is the broad adoption of simple, uniform yet flexible, and well-documented processes by IT personnel in all ERP deployments.

Article Price : Rs.50

Hiring for Team Fit

- - Johanna Rothman

Hiring project team members has become a gigantic task for project organizations. A hiring manager as a part of analyzing the open position should not only understand the role that a candidate is going to play, but also how the organization and the team gets affected. Behavior-description questions and auditions will essentially help hiring managers to hire people who will truly fit into the project team.

Software Project Scheduling under Uncertainties

- - Intaver Institute

Managing risk and uncertainties during the course of a project has become one of the priorities of the software project manager. Any research and development projects are affected by a large number of events, which can significantly change the course of a project. These events may form groups of related events or event chains. The article discusses a proposed methodology of modeling the software project scheduling using event chains, classification of the events and chains, identification of critical chains, analysis of the effect of the chains on project duration, cost, and chance of project completion. The article presents a practical approach to modeling and visualizing event chains.

Rural Infrastructure Development Fund : Empowering Projects

- - Deepak Kumar

The article talks about how the rural infrastructure sector has been taken care of by the Rural Infrastructure Development Fund (RIDF). This is one of the financing models that have been successful in India, as in this case the projects are appraised, monitored and implemented by NABARD with consultation of the state governments. The projects are prioritized to create employment and improve the quality of life.

Article Price : Rs.50

Managing Activity Float Time in Projects

- - K Nagarajan

As the number of activities in a project increases, scheduling is done through network-based techniques. It involves arranging all the activities in the form of a network and identifying the critical path. Project resources are then allocated to each project activity assuring the optimum utilization of available resources. Effective management of floats (time for non-critical activities) will help project managers keep time overrun of projects under their control.

Article Price : Rs.50

Global Executive Summaries

  • Why Should Project Management Matter to CEOs?
    Full Text: www.chiefprojectofficer.com

  • Effective Requirements Management
    Full Text: www.borland.com

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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