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Insurance Chronicle 


June' 07
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Birla Sun Life Insurance Company
Banks Insurance Sellers?
Life Insurance Products : Their Innovation and Development
Extending Micro-Health Insurance Scheme to Lower Middle Class
Collusion between a Carrier and Consignee-Consignor : Can Insurers Be Taken for a Ride in Fake Transit Claims?
     
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Birla Sun Life Insurance Company
-- Kamatla Sheeba

Birla Sun Life Insurance (BSLI) is a joint venture of the Aditya Birla Group and Sun Life Financial Inc. of Canada, a leading international financial services organization. The group brings together global and Indian expertise into the realm of financial services. BSLI in its five successful years of operations has contributed significantly to the growth and development of the life insurance industry in India.

Article Price : Rs.50

Banks Insurance Sellers?
-- G V Rao

Marketing insurance products is a bigger challenge to the marketer. It is very difficult to gain the trust of the insured. Banks have to willingly accept new obligations and adopt a proactive stance while marketing insurance products. Banks are facing increasing competition from other banks, financial institutions and financial intermediaries, thereby struggling hard to increase their income. Regulatory pressures and their compliance have added to their business cost of operations.

Article Price : Rs.50

Life Insurance Products : Their Innovation and Development
-- G Gopalakrishna

The primary elements of life insurance products are `death cover' and `survival benefit'. The two basic plans of life insurance catering to these two respective aspects are `term assurance' and `pure endowment'. Any number of products may be developed by changing, adding, or altering these features.

Article Price : Rs.50

Extending Micro-Health Insurance Scheme to Lower Middle Class
-- Samuel B Sekhar

A majority of the lower middle class population are uninsured because they are neither able to afford a formal insurance scheme nor do they have any access to other health insurance schemes in operation. This is because most of them are temporary workers, employed in the unorganized sector where the possibility of availing a health insurance scheme is low. Besides, firms in the organized sector are largely ill-equipped to provide health insurance coverage to their employees. As such, there is a need for evolving a health insurance scheme for the lower middle class. 

Article Price : Rs.50

The Virtual Insurance Company
-- Jean-Pierre Berliet and Bruce S Zaccanti

To optimize the performance of a company's risk management department, an approach is introduced that depicts the department as a virtual insurance company. Here, the only client of the company will be its parent organization. As a virtual insurer, the company will underwrite all insurable risks of the parent organization.

In Annuities : Annuity Markets and Pension Reform
-- George A (Sandy) Mackenzie

Should we have restrictions on the distributions or should social security account holders be freely allowed to withdraw money once they reach retirement age.

No Harm, No Coverage : Personal and Advertising Injury Liability Coverage in the CGL
-- Craig F Stanovich

Most of our experience with the Commercial General Liability (CGL) policy is with bodily injury or property damage claims. It is relatively easy to understand why liability may be imposed when someone receives an unexpected bump on the head or when their property is ruined by our actions. The article deals with the nature of the Coverage B and the exclusions to it.

The Media Touch: A Short Assessment of Media Coverage of the Insurance Industry
-- Emanuel Levy

The insurance industry, including brokers and agents in particular, plays the important role of protecting the populace from the vagaries of life. There is therefore an incumbent need to challenge the publicity in the media that is unfair or incorrect about the insurance industry. Projecting the other side of the story is very important.

Finding Faults
-- Matthew Brodsky

If insurers were disillusioned with catastrophe models after Hurricane Katrina, just wait until the earthquake hits. The article is about how and why earthquake models fall short.

Collusion between a Carrier and Consignee-Consignor : Can Insurers Be Taken for a Ride in Fake Transit Claims?
-- BV Ramana

The case study is based on an actual claim lodged with one of the PSI companies, and focuses on the scope of organized frauds by way of collusion and conspiracy, and the procedural safeguards available for diligent insurers to counter such attempts; thus, meticulously playing their role as `custodians of public funds'. It also testifies as to how far the vested interests indulge in extreme unethical practices to realize their evil designs.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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