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Advertising Express Magazine:
Business Promotion through Internal Marketing Model
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Marketing is one of the most important functions of any organization, which contributes directly towards its growth and survival. It is necessary that the employees of the company are trained suitably in order to achieve the goal of providing maximum value for money and satisfaction to the customers better than their competitors. This article tries to study the need for internal marketing with special reference to the insurance sector.

 
 

Marketing is one of the vital functions of any company which contributes directly towards the growth and success of any organization. It is a known fact that the marketing function cannot be overlooked by a company especially in case of a service sector as in such cases, each time, the service provider has to convince its customers, whereas in the case of tangible products, the product itself reminds the customer about its performance in terms of durability and other features of the benefitthe product itself acts as silent salesmen. Even, after the development of a well-designed and effective marketing programs, there are a number of organizations that fail to accomplish their marketing goals mainly due to the lack of support from their employees. One of the contributors towards the success of any organization is dedicated, loyal and goal-oriented employees who have internalized the core values of the organization and work together towards the mission and vision of the organization. There are a few organizations, which have developed their positioning strategies based on the value and competencies of their human resource. No organization in the globe is able to attract dedicated, loyal and goal-oriented human resource at the time of the recruitment. It is possible only for an organization which adopts strategic recruitment and selection to attract the appropriate human resource that could be trained and motivated to be loyal and dedicated and also to internalize the core values of the organization.

Therefore, it is crystal clear that it is the organization itself, which has to ensure that some activities need to be carried out to have a proper alignment between the individual goals and organizational goals. The onus also lies on the organization itself to make everyone aware of what it eventually wants from its employees so as to achieve the foremost interest of the organization. Internal marketing is the best process, which injects all such values required to make everyone self-motivated, contributing towards the growth of the organization. It is a known fact that companies invest crores of rupees on advertisement but many a times overlook the genuine demands of the employees. If, the management ignores the basic demands or does not care about the employees' problems, the top management cannot expect wholehearted cooperation and support from their long associated employees. No doubt, advertisement is very much needed at the introductory stage with the purpose of informing the general masses about the arrival and launch of the insurance plans. Thereafter, it is more beneficial, if the sales team has one-to-one talk to create interest in the prospective clients. Insurance policies can be sold only if the marketer has good knowledge of the competitive policies and communicates the things in the desired style as per the demand of the situation. This happens when the marketer is having fire to excel, which is possible if the employees are self-motivated and have a feeling that they are an important member of the company.

 
 

Advertising Express Magazine, Business Promotion, Internal Marketing Model, positioning strategies, silent salesmen, Insurance Sector, Organizational Structure, Human Resources, Employee Commitment, Bancassurance, CRM, Service Encounters.