The fields of psychology and management have begun to devote more of their
research attention to the positive side of individual well-being and the
experiences of work and working as these contribute to well-being (Bakker et al., 2008). Myers (2000) observed that the focus in psychology on negative states
was 14 times greater than the focus on positive states.
An emphasis on negative experiences and outcomes is consistent with
several decades of work in the field of psychology with emphasis on pathology and
illness (Peterson and Seligman, 2003), and the past 40 years in the fields of
organizational behavior and management with emphasis on dissatisfaction, withdrawal behaviors
and alienation in the workplace (Cameron, 2003). Recent developments in these
fields, however, have fostered a different emphasis; an emphasis on human flourishing
and individual strengths represented by the beginnings of positive psychology
(Fredrickson, 1998 and 2003a; and Seligman and Csikszentmihalyi, 2000) and "what is right"
in organizations represented by Positive Organizational Scholarship (POS) (Cameron et al., 2003) and positive organizational behavior (Luthans, 2002). Most of this work has
been carried out in North America. POS focuses on positive outcomes such as flow,
resilience, meaning, engagement, thriving and excellence—the best of human and work conditions.
This research considers the experience of flow (Csikszentmihalyi, 1990). Flow
can be experienced in a wide range of activities, work being only one of
them. He also uses the term optimal experience to refer to times when individuals feel in
control of their actins and masters of their own destinies. Optimal experiences
commonly result from hard work and meeting challenges head on. Individuals make
optimal experiences happen and organizations can provide the context for these
optimal experiences. Csikszentmihalyi (1997) identified eight conditions associated
with individual reports of experiencing flow, namely clear goals and immediate
feedback on progress, challenging but doable tasks, deep concentration, living in the
present moment, feelings of control, being absorbed in the task so that one's sense of
time changes, and submerging one's ego in the task. Unfortunately flow doesn't
happen very often on one's job (Csikszentmihalyi, 2003). Most jobs do not provide
the conditions associated with flow listed above. |