As quoted in Kotler et al (2007), the American Mar-keting Association defines brand as "a name, term, sign,
symbol or design, or a combination of them, intended to identify the goods or
services of one seller or group of sellers to differentiate them from those
of competitors." Brands have a significant role to play in marketing,
as they can both add or destroy economic value.
Management consultant, Pran K
Choudhury describes a brand as "the sum total of the particular
satisfaction that it delivers to the consumer who buys that specific
brand. This sum total relates in its entirety to its name, ingredients, price,
packaging, distribution, reputation and, ultimately, performance." Hence,
a brand gives meaning and direction to the product. Any brand
like Colgate, Cadbury's or Heinz has been successful due to its
brand building activities.
Laura Lake (2010), in her article on "What is brand and how
important is it to your marketing strategy?" states that the objective that a
good brand will achieve include: Delivering the message clearly,
confirming credibility, connecting to the target prospects
emotionally, motivating the buyer, and achieving user loyalty. |