The word 'stress' has been defined by the Oxford
Dictionary as "a state of affair involving demand on
physical or mental energy". A condition or circumstance (not always
adverse), which can disturb the normal physiological and
psychological functioning of an
individual. In general, `stress' is a
common phenomenon in our fast paced daily lives. Our professional
lives demands meeting stiff targets, deadlines, maintaining
strict schedules, adapting to various changes and keeping our performance constantly on
the right track. All these create stress. To a certain extent, stress may
be helpful in improving our performance and can have a
positive effect on us (eustress or positive stress). But if not managed
properly, stress can become a chronic problem affecting our physical and
mental well-being (distress or negative stress). Studies have shown
that most of the diseases are either directly related to stress or
are highly affected by the presence of it. Stress weakens our immunity system and our ability to fight
back diseases.
The events or conditions in our environment that trigger stress
are called `stressors' and our body's reaction to the constant
demands from the environment is called 'stress'. Thus, stressors are the
cause and stress is the effect. There are two types of stressors,
processive stressors or systemic stressors. Processive stressors also known
as `fight or flight' reaction. They are body's immediate reactions
to sudden threat, challenge or fear like a job interview, business
meetings, presentations, etc. In such situations, the pituitary
gland releases adrenocorticotropic hormone (ACTH), which signals the
adrenal glands to release the `stress hormones' adrenaline and cortisol. These hormones increase our
focus, mental alertness, strength and energy and are temporarily
helpful in enhancing our performance. Systemic stressors are automatic
physiological responses to stress, such as the loss of
equilibrium (dizziness) or the release of acid
that turns and churns our stomach during a stressful
situation. Systemic stressors may be released simultaneously along
with processive stressors and can cause excessive stress.
Workplace stress has become very common due to changing
work environment and working conditions. Ups and downs in
the economy, ever-increasing targets and frequent policy changes
by employers have increased feelings of uncertainty and insecurity
among employees. Some of the causes of workplace stress are: Job
insecurity and lack of personal growth or development; high demand
for performance; long working hours and unfriendly working
conditions; technological changes; environmental
uncertainties; workplace culture; personal or family problems;
organizational changes like downsizing and restructuring; competition
and conflicts. |