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Professional Banker
July '04
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UK Banking: Strong Foreign Presence
Bank Collapses and the Role of Central Banks
Hi! Manager, Be Assertive!
Indian Banks and Basel II
Biometric ATMs No ATM CardNo PIN Only You
First Hike of Interest Rates When it Happens
Consolidation in Banking Sector: Does Size Matter?
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UK Banking: Strong Foreign Presence

-- Katuri Nageswara Rao

UK Banking is the third largest in the world and the first in the European Union. It has predominant foreign presence with foreign banks accounting for over 52% of the banking assets. During the 1990s, it has witnessed large scale consolidation through Mergers and Acquisitions (M&A). While the number of branches has been reduced, branch banking continues to be an important channel of delivery. Other channels like ATMs, Internet banking, corporate electronic banking, interactive TV and mobile telephone banking have been growing rapidly. UK banks are strong, stable and well diversified, while profitability is under pressure due to thinning margins. As and when UK chooses to join European Monetary Union, there are going to be major changes and challenges for the banking system.

Bank Collapses and the Role of Central Banks

-- Dr. YG Sivaram

Banking system is the crucial part of any economy. The social costs of bank collapses are heavy and the government pays a heavy price for such failures. Bank collapses could be caused due to various factors like asset price bubble and collapses, legal and prudential weaknesses etc. The central bank can reduce such failures by effectively using the monetary tools and instruments besides stringent regulatory control. The Basel II Accord is also very effective in plugging the loopholes in the system.

Article Price : Rs.50

Branching Out But Not Taking Root Yet

-- Sugata Ghosh

Foreign banks are allowed to take the 100% subsidiary route, however, the absence of administrative guidelines from central banks may delay the decision. Foreign banks had it in the bag but are now keeping their fingers crossed. The hope is that the new regime will not frown upon the proposal to convert Indian branches into wholly-owned subsidiaries. However, the going may not be smooth.

Hi! Manager, Be Assertive!

-- GRK Murty

Branch managers often feel that no one in the higher management is listening to them or, if they are listening, they did not act on what they said. Managers also feel that on many occasions they are saying "yes" where they would prefer to say "no". And at other times, they have greater difficulty in getting the attention of their bosses. The list of such tiring moments could be numerous. If some of these and related issues are bothering you, perhaps it is time for you to be more assertive. If you desire the extra edge in your day-to-day interactions with others, you need to understand more about `assertive behavior' and that is what this article talks about.

Article Price : Rs.50

State-Owned Financial Institutions and the Reform Process

-- Aditya Narain

What does the future hold for state-owned financial institutions? Some urge privatization; others suggest that the wiser, more realistic course is improve to their management and supervision. Neither side won the day at the 6th Annual Financial Markets and Development Conference in Washington DC, April 26-27, but both sides used the eventjointly sponsored by the IMF, the World Bank, and the Brookings Institutionto wrestle with the substantial challenges associated with state-owned financial institutions, review recent research and country experiences, and weigh future options.

Indian Banks and Basel II

-- Ajaya Kumar Mohanty

Indian banking sector is undergoing radical changes. It is evolving in terms of technological upgradation, reduced NPAs, adoption of international standards, and becoming globally competitive. Through successful adoption of the Basel I norm it has increased its capital base and is now preparing itself for Basel II, which has three pillars, namely minimum capital requirement, supervisory review process and market discipline. Basel II is more sophisticated and calls for heavy investment in technology.

Article Price : Rs.50

Biometric ATMs No ATM CardNo PIN Only You

-- Y Srinivas

The advantages of ATMs (Automated Teller Machines) like anytime money, wider reach, easy to use etc., make them popular among the customers. But there are some disadvantages too, like stolen card being used by someone, card deblocking and PIN (Permanent Identification Number) being cracked. Biometric technology can provide new age ATMs that will be free from these impediments and will enhance the security and comfort in the use of ATMs. However, this technology is also not free from evils.

Article Price : Rs.50

First Hike of Interest Rates When it Happens

-- Yash Paul Pahuja

The world environment is showing hardening of interest rates. While Indian scenario is not the same as other developed countries and as economies are integrating, it cannot de-link itself from international developments. It remains to be seen when the interest rates will start moving upward.

Article Price : Rs.50

Consolidation in Banking Sector: Does Size Matter?

-- Vinod Sharma

While expanding the operations, banks must look into the various aspects like rational size, in-house expansion or cross-border expansion, organic or inorganic growth. There have been ases where too large a size created complex problems for a bank, which resulted in failure or heavy losses and even endangered its very existence. Inorganic growth can help in immediate expansion but cultural differences can cost the shareholders dearly.

Article Price : Rs.50

Can Bad Debt Be a Good Buy?

-- Shishir Prasad and Avinash Celest

Investors, who want to buy Indian distressed assets, are seeking hefty returns i.e. at least 20%. But the banks are not ready to sell good distressed assets. As the banks are member of ARCs, they are reluctant to sell good assets to ARCIL because first they know which asset is profitable and second they are not being paid cash by ARCs. While the ARCs can raise money from members, they can borrow through ECB route also but this may not be easy. FIIs want to participate in the game, but they have sector specific cap. Another reason for reluctance of investors is lack of turnaround leaders, if they takeover the management control of the company

Global Executive Summaries

  • Towards World-class Banking

  • New International Capital Framework

  • The Role of Central Banks in Fostering

  • Efficiency and Stability in the Global Financial System

  • 60 Years After Bretton Woods Agreements

  • The Role of the Euro

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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