At
last, the cliché `people are our most important
resource' has actually come to mean something. Today more
than ever the management realizes that the most effective
asset in an organization is its people. In fact ,it is obsolete
to say people are the most important asset, rather they are
the only dynamic asset. Nothing happens without people money,
equipment, technology.. nothing means anything without a human
to act. Hence, the management has slowly realized the importance
which in turn has edged Human Resource (HR) from the background
into mainstream organizational strategies.
Having
moved to the center stage is not the end. It has to sustain
its stand and move even further and for that to happen HR
must learn the language of organizations and management, i.e.
it has to talk in quantitative and objective terms. Time and
again, every manager has always stated `You can't manage what
you can't measure'. Organizations are managed with quantitative
data. Today, HR has also got into the game. It has learned
the terminology of the organization's financial statement
and has begun to contribute in this area. Universally, HR
is emerging as a front line strategic player.
Every
organization has its eye on the bottom lineprofit and all
the units work to demonstrate their contribution to service,
quality and performance. It is to be remembered that every
unit affects business results and every function is a valueadding
operation. Hence, it is imperative to be able to measure this
contribution objectively. The next step is to transform generated
data into the only language the business world understandsMoney. |