`Business Transformation' is crucial in today's volatile, competitive and regulated business environment to achieve sustained and radical improvements in business performance. Competitiveness, agility, innovation and customer service are the core capabilities for this transformation. However, the expertise, technology and resources required for incorporating such transformational capabilities are very often inadequate or absent in most firms. Business Transformation Outsourcing, a partnering initiative to leverage the expertise and resources of a third party/service provider, is the cutting-edge strategy to build these capabilities and realize true business transformation (i.e., increased revenue, market share, shareholder value and customer satisfaction) when internal resources, competency and time are constrained.

The environment in which businesses are operating today is constantly changing. In a wink of an eye, the world sees business in a new way. The corporate world is continuously witnessing both macro and micro-level shifts in its business environment. Changes are taking place in the customer dynamics and workforce demographics, while technological advancements are predominantly determining the sustenance of business models in the move towards global economy. Yesterday's products, practices and capabilities are fast becoming obsolete for tomorrow's environment.

Customers want the latest bells and whistles, the supply chain partners need today's information yesterday and investors clamber for results. Firms require renewed capabilities, constant innovation and process improvement to deliver on demand. Reacting to a host of corporate frauds and scandals, environmental disasters, and in order to protect the interests of various stakeholders, the regulatory authorities have brought about a multitude of new regulations and enforcement initiatives.

Global CEO Magazine, Business Transformation Outsourcing, Business Performance, Business Models, Global Economy, knowledge Management, Service Management, Return on Investment, RoI, E-business, process Management, Continuous Process Improvement, Busines Process Re-engineering, Customer Relationship Management, CRM, Human Resources Management, HRM, Business Process Transformation, BPT.