Strategic planning can be facili-
tated by the use of tools to ex-
tract meaning and patterns from available data. Given
today's highly competitive scenario, it is useful to have a structured
framework for increasing organizational competence. As the organization grows
in size and complexity, decision making becomes more complex. In such
a situation, having a well-defined planning framework would be a
good source of competitive advantage.
It is important for organizations that their customers are able to
relate their products or services to specific organizational brands. This can
be achieved through appropriate brand management. As part of a
previous research study, the authors had calculated Consumer Brand
Association scores to study the variation in the ability of consumers to relate
the product brands with the respective organizational brands.
This article attempts to provide directions for consumer segmentation
by creating clusters of consumers on the basis of their brand
association scores, and use the same as the basis for consumer segmentation.
Different targeting strategies can be subsequently formulated for the
respective consumer segments. This appears to be a useful approach, as in the
previous study, the authors were able to establish a link between
brand names and the ability of the consumers to link a particular product
brand to the corresponding corporate brand. |