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August' 04
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Hedge Funds the Wonderland
IDRs New Investment Opportunity for Indian Investors
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Hedge Funds the Wonderland

-- G Kumaraswamy Naidu Ali Mohammad Anwer

Sebi is planning to allow hedge funds to invest in Indian markets. This move will lead to increased liquidity in the markets, but may also lead to increased volatility.

Article Price : Rs.50

Stock Broking Brokers, take stock

-- Ashish Aggarwal

The bigger players are facing fiercer competition. The smaller players are trying hard to stay on. The article examines how technology, competition and corporatization are re-writing the rules of the game.

IDRs New Investment Opportunity for Indian Investors

-- Surabhi Agarwal Mahesh A

Indian regulators have allowed foreign companies to raise capital from India. However, the restrictions on the kind of companies that can come to India will keep the major lot away.

Article Price : Rs.50

Mutual Fund Regulations The Journey So Far

-- Ajit Kumar Singh

Sebi and AMFI have been working together actively in making the fund industry a transparent one, thereby protecting the interest of the investors. It is now the turn of the market to evolve and mature.

Article Price : Rs.50

NSE turns 10 A defining decade for the market

-- S Vaidya Nathan

NSE, India's first electronic trading stock exchange, set up to play a modest role, took giant strides and emerged as a catalyst of Stock Market. NSE completed ten years on June 30 and is moving towards setting up global benchmarks.

Confusing Signals from North Block

-- Tamal Bandyopadhyay

The government's gains from transaction tax may be lost in higher borrowing costs.

Global Executive Summary
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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