Mergers and Acquisitions (M&As) are an alluring way for companies to cut costs and achieve synergistic financial gains in a growing global market. While profits are the measure of success in M&As, the driving force behind the success or failure rests on the human resources of the companies. The recent reports suggest that 50 to 80% of mergers fail because of an inability to integrate people into a cohesive new entity. It is well-recognized that merging organizations' cultural integration is one of the most crucial and arduous tasks in a merger. When the collective identity of the organization is challenged, the post-merger trauma can be significant to employees and managers. As a result, the organization suffers from employees with poor morale, lack of trust, decreased commitment and attitudinal problems. This
article presents guidelines to assist organizations in managing
the crucial process of merging organizational cultures. In
review of successful M&As, a common characteristic is
a proactive approach for creating a new culture that is salient
to the people from both organizations. This is accomplished
by recognizing the role of both the leader and the employees
in the merger process, acknowledging the differences in organizational
cultures and using this knowledge to integrate cultural meaning
at various levels within the new organization and using every
day events to influence change. The role of the leader is
significant in creating a synergy between cultures such that
employees at every level are excited about the possibilities
that lie ahead.
This
article presents guidelines to assist organizations in managing
the crucial process of merging organizational cultures. In
review of successful M&As, a common characteristic is
a proactive approach for creating a new culture that is salient
to the people from both organizations. This is accomplished
by recognizing the role of both the leader and the employees
in the merger process, acknowledging the differences in organizational
cultures and using this knowledge to integrate cultural meaning
at various levels within the new organization and using every
day events to influence change. The role of the leader is
significant in creating a synergy between cultures such that
employees at every level are excited about the possibilities
that lie ahead. |