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HRM Review Magazine:
The Perils of Groupthink
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A group of competent and motivated individuals is what it takes to do the seemingly impossible. However, there should be sound rationale and logic in the thinking of the group, lest groupthink takes its toll on the group behavior. We always carry out by committee anything in which any one of us alone would be too reasonable to persist.

 
 
 

Picture this. You are in a meeting where a serious issue is under discussion. You have expressed your opinion. But you get the uneasy feeling that what you have said is not what you believe in. No, there is no pressure or diktat; yet, you cannot express yourself freely. Something seems to hold you back. You come out of the meeting only to find that a few others in the group too feel the same way. A group is two or more individuals who are connected to each other by social relationships. Because they interact and influence each other, groups develop a number of dynamic processes that separate them from a random collection of individuals. These processes include norms, roles, relations, development, need to belong, social influence and effects on behavior.

Committees and task-forces have, over the years, become indispensable to an organization. And for good reason too. They bring to the table an eclectic mix of ideas and multi-disciplinary expertise. They also help in cutting through the maze of complex hierarchies and rigid functional compartments that large organizations are saddled with. However, in spite of the obvious advantages, they are not always as effective as they can be. There have been instances—and some famously so—where the group has made terrible decisions that defy logic or reason. Not because the group was incompetent or irresponsible but because of certain negative dynamics that surreptitiously come into play to affect the way a group thinks. This mysterious virus goes by the name groupthink.

 
 
 

HRM Review Magazine, Social Relationships, Decision-makers, NASA, American Space Program, Self-censorship, Strategic Decisions, Communication Skills, Groupthink, Challenger Space Shuttle.