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Insurance Chronicle


August '09
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Universal Sompo General Insurance Company Limited
Project Insurance: Issues Involved in Safeguarding the Interests of Multi-parties
Corporate Social Responsibility and the Insurance Sector
Convergence Towards IFRS Issues for the Indian Insurance Sector
Investor's Choice: LIC vs. Private Life Insurance Companies
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Universal Sompo General Insurance Company Limited

-- Kamatla Sheeba

Article Price : Rs.50

Project Insurance: Issues Involved in Safeguarding the Interests of Multi-parties

-- GV Rao

Arranging project insurance has several imponderables, which only an insurance expert can explain. There are several parties involved of which the dominant one is the financier. All others who are tasked to complete the project have individual insurance needs of their own. How should such diversity of interests be managed? Read on for an appreciation of it.

Article Price : Rs.50

Corporate Social Responsibility and the Insurance Sector

-- R Venugopal

It is not enough if a company makes a profit, it should also play a critical role in the life of the community. There cannot be an island of plenty surrounded by an ocean of poverty. Hence, the Board of Directors of the company have to observe the needs of their immediate community and take steps in ameliorating them in a suitable manner, thereby earning the epithet of a `Good Corporate Citizen'.

Article Price : Rs.50

Healthcare Reform Learning from Israel's Experience

-- John Bertko and Yair Babad

As the US moves toward reform of its healthcare and health insurance system, there are many lessons to be learned from the experiences of other nations. In the first of an occasional series, health actuaries John Bertko and Yair Babad discuss changes in the Israeli healthcare system that were put in place in the 1990s.

Insurance Coverage During the Economic Crisis

-- Bianca R Chapman and Marc Rosenthal

In order to protect their organizations from litigation related to the financial crisis, risk managers need to examine their policies for key areas of exposure.

Valuation Insights TARP and Insurers

-- Jeff Balcombe

The recent economic recession has resulted in substantial uncertainty regarding the future performance of many companies. Specifically, Life and Health (L&H) insurers that collect premiums from policyholders and then invest those premiums have been affected and face a potentially devastating cash crunch, should policyholders decide to redeem their policies. Such an event would force the liquidation of substantial investments.

Reinsurance Optimization in the New Regulatory Environment

-- Jonathan Tilman and Martin Davies

Solvency II will fundamentally change reinsurance purchasing and products as reinsurance becomes integral to the risk and capital management strategy of insurers.

Convergence Towards IFRS Issues for the Indian Insurance Sector

-- Lingisetti Venu

Globalization of business along with capital market advancements demand more transparency from the corporates in their financial statements. The need for convergence in Accounting Standards resulted in IFRS. This article illustrates various issues involved for smooth convergence towards IFRS in the insurance sector and the industry's preparedness to handle the change.

Article Price : Rs.50

Championing and Institutionalizing Insurer's TcF Charter

-- Srinivasan Varadharajan and Shrinivas Susarla

Treating Customers Fairly, as a corporate strategy should be formulated by the top management; and should percolate to the lowest levels of workforce. The article suggests a road map for implementaion of TCF.

Investor's Choice: LIC vs. Private Life Insurance Companies

-- Dr. L J Chaarlas, Albin D Robert Lawrence and P Bagatheeswari

The study tries to find out the most important factor influencing an individual in selecting LIC or the private insurance companies as an investment vehicle. A well-structured questionnaire was used for collection of data from the 100 respondents of Trichy region. Simple statistical tools were employed for analysis of data. Most of the respondent's, i.e., 74% of them have taken LIC policies for the purpose of safety and security. The respondents feel that private sector insurance companies give high returns with high risk.

Article Price : Rs.50

Global Executive Summaries
  • Marketing of Life Insurance: Have Things Really Changed?
    Full Text: www.irdajournal.com

  • ERM: Way Beyond Compliance
    Full Text: www.roughnotes.com

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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