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Insurance Chronicle 

September' 06
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Metropolitan Life Insurance Company
Terrorism Risk: Need for a Closer Look
Past and Present for a Bright Future
Bancassurance in India: Challenges and Strategies
Marine Insurance Claims: Practice or Procedure
Protection of Policyholders' Interests: Origin and Development of Statutory Safeguards in Consumer Insurance Contracts
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Metropolitan Life Insurance Company

- - G Vasavi

MetLife has been insuring the lives of people for the last 137 years. Metropolitan Life Insurance Company (MetLife) was established in 1863 when a group of New York City businessmen raised $100,000 to found the National Union Life and Limb Insurance Company. After several reorganizations and five difficult years in 1868, a new company was chartered to sell ordinary insurance and the founders chose the name of the company as Metropolitan as they had been most successful in New York City or the Metropolitan district. Headquartered in New York, MetLife and its affiliates offer a full range of insurance and other financial products and services.

Article Price : Rs.50

The Future of Life Insurance: Greater Transparency and Fairness

- - Sarah Wilson

The speech highlights the need for a more principle- based, outcome-focused approach to regulation. The policy decisions should be implemented in true letter and spirit.

Terrorism Risk: Need for a Closer Look

- - T S Rama Krishna Rao

The terrorists attack on the World Trade Center and the 7-11 Mumbai Blasts have sent shock waves all across the world. A terrorism pool for property insurance was created in India in 2001. There is a need for creating awareness among the corporates for taking cover against terrorism risk.

Article Price : Rs.50

Past and Present for a Bright Future

- - V Dileep

Technology plays a vital role in today's market. Business intelligence involves arrangement of data that is needed for taking strategic business decisions like launching a new product for an insurance company by investing huge money, time and other resources. The article explains how business intelligence could help insurance companies to develop new and innovative products and attain competitive advantage.

Article Price : Rs.50

Risk Management in Healthcare System

- - Jaiwardhan Vij

A fully robust risk management system should include the contribution of all healthcare systems' segments, which include healthcare providers, consumers and health insurance companies.

Bancassurance in India: Challenges and Strategies

- - P Srinivas Subbarao

Bancassurance is the new buzzword in Indian banking industry. The business of banking around the globe is being changed due to the integration of global financial markets, development of new technologies, universalization of banking operations and diversification in non-banking activities. The financial convergence has paved a highway for bancassurance in India. The bancassurance in India is at present in its embryonic stage, but has potential to grow and take deep roots in the near future. The article explains the prospects, strategies, challenges and the benefits of bancassurance in India.

Article Price : Rs.50

Tension between Competition, Supervision and Insurance from the Perspective of the Insurance Supervisor

- - Henrik Bjerre-Nielsen

The paper aims at discussing the tension between competition, supervision and insurance from the regulators perspective especially in the area of new and complex underwriting risks and the area of insurable versus non-insurable risks.

Wireless Strategies for an Evolving Industry

- - Tammy J McInturff

Learn how developing a wireless strategy can help your company increase productivity and improve customer service.

Can We Just Forget about the $100?

- - George L Head

A firm's risk manager, as its employee, has a duty of loyalty to that firm and its owners to act in their best interest. That same risk manager, as that firm's legal agent in dealing with its insurers, has a duty to act with utmost good faith toward these insurers.

Marine Insurance Claims: Practice or Procedure

- - V K Sarma

Marine insurance is a special area. The article deals with a number of practical issues that makes marine insurance claims more complicated than other types of claims.

Article Price : Rs.50

Protection of Policyholders' Interests: Origin and Development of Statutory Safeguards in Consumer Insurance Contracts

- - B Venkata Ramana

The process of statutory reforms and revisions, from time to time, has made the consumer insurance contracts more and more comprehensive and consumer-friendly. But the question remains as to what extent they have effectively served to protect of consumers' interests, particularly in respect of personal lines of insurance like automobile and other classes of accident insurance.

Article Price : Rs.50

Vietnam: A New Star in the East

- - Mark VT Saunders and Adrian Liu

Vietnam offers foreign life insurers significant long-term growth opportunities as it enters a promising new phase of market development.

Global Executive Summaries
  • Chasing the Hurricane Full Text: www.canadianunderwriter.ca
  • Reinsurance Weather Report Full Text: www.roughnotes.com
  • Effective Management of Operational Risk Full Text: www.towersperrin.com
  • Advantages of the Life Securitization Market: Small to Medium-sized Players Full Text: www.scottishre.com
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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