These days, not only management students but also students
from other streams, business people, housewives, etc. are
enrolling for the soft skills program. The growing demand
has also given birth to `n' number of agencies that provide
training for soft skills. This particular sector sees a
lot of entrepreneurial activity. Anybody good in communication
thinks he or she is good at soft skills and further many
of them start with training agencies as well. The globalization
of business, a complex business environment and the tremendous
growth of BPO/KPO/ITES sector has given momentum to this
particular area. But, acquiring soft skills is not as easy
as it seems.
There is common understanding that soft skills mean good
communication, right body language, effective group discussion,
team spirit, leadership, group dynamics, presentation skills,
managing emotions, etc., but soft skills are not just these
qualities alone. Soft skills is all about enabling one to
change one's attitude and behavior, and these are the hardest
things to change.
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