Did you have a chance to see the new advertisement for
the Motorola mobile phone `MotoYuva'? The television commercial
opens in a house, where a young man is shown with his mobile
earphone on, looking for some food in the refrigerator.
And an aged man, who turns out to be his father, appears
suddenly on the screen and says, "Rahul, yeh kya kar
rakha hain tumne ghar ka? Saari cheezein is tarike se faili
padi hui hai, jaise ki yeh ghar nahi, koi akhara hai"
("Rahul, what have you done to the room? Everything
is strewn around as if this is a circus, not a home.")
in an angry tone. The young man tries to say something,
but his father continues to tell him about the way he should
be organized in life. At this point, the young man switches
on the music on his mobile phone, which in this case is
the MotoYuva W230.
Wikipedia defines humor as "the tendency of particular
images, stories or situations to provoke laughter and provide
amusement." Thus, humor appeal in advertising is the
use of imagery to generate amusement for the viewers. There
is divided opinion among the advertising gurus about the
use of humor appeal. While David Ogilvy was against the
use of humor appeal, the opening quote by Julia Miller suggests
to be cautious while using humor appeals. The fact is that
humor is used extensively in advertising. It is reported
that the number of television commercials using humor appeal
in the US ranges from 11% to 24%. Visual humor seems to
be more like a universal language and it travels well across
consumer segments. Humor is a lively way of influencing
the viewers who are participants in one or more ways in
the consumers' purchase decision-making process. In case,
the consumers have already formed a better opinion about
the product, humor appeal could have a positive impact on
them.
However, humor has not been found to be suitable for
all types of products. Humor appeals have been found to
be more effective for low involvement products such as food
and fast moving consumer goods, than for high involvement
products such as consumer durables and cars. The logical
reason may be that high involvement products tend to have
an elaborate decision-making process which takes place before
the purchase. Added to that, high involvement products have
a longer product life cycle which prompts the prospective
customers to seek out more information and facts about the
product before the purchase. Humor appeal may not be able
to offer the specific information required by the consumer.
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