Over the years, human
beings have been obsessed
with cognitive power to a great extent in order to study
the level of intelligence. They have developed a variety of tests
to understand the level of intelligence of an individual within a period
of 15 to 20 minutes. But in recent years, the phrase `Emotional
Intelligence' (EI) is profusely in circulation in organizational
lexicology. Researches have been carried out to find out the role of EI
on organizational efficiency, effectiveness and productivity.
The studies reveal that Intelligent Quotient (IQ) is an index
of individuals' personal competencies which means `what he can do
by himself?' whereas `Emotional Quotient' (EQ) is the index of
one's relation with other people around him—"how he influences
his behavior intelligently by understanding others'
competencies and emotion" EI combines both.
The concept of EI is not new though it was coined in late
20th century. As early as 2000 years ago, Plato
had remarked: "all learning had an emotional base." The
Greek Philosopher Aristotle (384-322 BC) too reported to have
made reference to EI: "those who are not angry at the things they should
be angry at, are thought to be fools, and so are those who are not angry
in the right way, at the right time, or with the right person; for such a
man is thought not to feel things nor to be pleased by them, and since
he does not get angry, he is thought unlikely to defend
himself." Emotion, if expressed properly, yields positive results. |
