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Projects & Profits


January '10
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Managing Deviations in Projects
Earned Schedule: Schedule Performance Analysis from EVM Measures
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Perhaps in about 10 years or so, process management may be given more importance than project management, and a company that imbibes a culture of process-oriented thinking in terms of improving the efficiency of each process step and at the same time reducing the total number of process steps needed to deliver a product or a service, may emerge as the winner amongst the competitors.

-- O Arivazhagan, CEO, IIPM, Chennai.

An Emerging Path Towards "Knowledge-oriented Groups" in Project Settings

-- Monica De Carolis and Saverino Verteramo

Recent studies on Knowledge Management in project settings have emphasized the difficulties of learning from and across projects. To overcome these difficulties, several authors suggest designing organizational solutions, in which project teams and Knowledge-oriented Groups (KOGs) like communities of practice coexist. This article aims to investigate the critical issues in designing and implementing these innovative organizational solutions.

Managing Deviations in Projects

-- Markus Hällgren

Deviations or unexpected events are especially common and hard to manage in complex, tightly coupled projects. In such projects, the margins for error are low and project activities demand a high level of integration and interdependence among the resources.

Article Price : Rs.50

Projects and Profits

-- Timothy L Wilson, Tomas Blomquist and Nancy Saxman

Multi-project firms exist to make a profit from their project activities. This article addresses issues associated with profits and projects, which we acknowledge is undoubtedly the `primary' concern of multi-project organizations. Independent, academic studies in the area would be most welcome. The main reason they are probably not available is that standard accounting treatment does not capture information at the project level. Nevertheless, there are reasons to believe that profitability of projects would conform to an 80-20 rule, and longitudinal studies might show that firms become less, rather than more, profitable with age. Further, first time projects may be a nemesis for firms. Of course, empirical verification of these observations could lead to more effective management of multi-project firms.

Why Estimate? It's Agile!

-- John C Goodpasture

Next to requirements, estimates are probably the most influential factors, bearing on the predictability of the project outcomes. In the agile methodologies, estimating is a team endeavor, set within a framework established by the project charter or business case. The author shows how agile estimates are developed from an understanding of the complexity of the requirements backlog, and the throughput capabilities of agile performance teams. Estimating becomes an altogether different paradigm than is customary; estimating becomes an exercise in allocating user stories to time boxes, and then applying a calibrated time-box team performance parameter called velocity to derive cost and schedule duration.

Back to Basics for Global Project Team Leaders

-- Russ Martinelli, Tim Rahschulte and Jim Waddell

There exists a prevalent and growing problem for many project managers today _ their companies are choosing to globalize their businesses in order to survive and remain competitively relevant. In this process of globalization, project managers who are proficient in managing domestic and often co-located teams, can suddenly feel unprepared and inadequately trained when they are given their first project with a global or highly distributed team. The most frequently asked question among these individuals is, "How do I effectively lead global, or highly distributed, teams to achieve the business results needed to compete in today's market?" This article answers this question and is aimed to help the global leader.

SPECIAL ISSUE

Earned Schedule: Schedule Performance Analysis from EVM Measures

-- Walt Lipke

Earned Value Management (EVM) is a wonderful management system, integrating, in a very intriguing way, cost, schedule, and technical performance. It is a system, however, that causes difficulty to those just being introduced to its concepts. EVM measures schedule performance not in units of time, but rather in cost, i.e., dollars. After overcoming this mental obstacle, we later discover another quirk of EVM _ at the completion of a project which is behind schedule, Schedule Variance (SV) is equal to zero, and the Schedule Performance Index (SPI) equals unity. This article discusses the dilemma with the EVM schedule indicators, SV and SPI. A method for resolving the problem is presented in the article.

Article Price : Rs.50

SPECIAL ISSUE

Shades of Gray? Ethics in Project Management

-- Wayne Turk

While it sounds simple to say always be ethical, it's not easy. This article provides some definitions and history related to ethics and business ethics. It also covers why simplistic ethical guidance doesn't cover all real world situations. While the article cannot give readers guidance in every situation, it does set some guidelines.

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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