Exit Interviews: A Potential Tool for Talent Retention
Article Details
Pub. Date
:
December, 2004
Product Name
:
HRM Review
Product Type
:
COVER STORY
Product Code
:
HRCS30412
Author Name
:
Radha Mohan Chebolu
Availability
:
YES
Subject/Domain
:
Management
Download Format
:
PDF Format
No. of Pages
:
7
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For delivery in electronic
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Description
Exit interviews act as a bridge between the management perception and the employees' aspirations. This article discusses the role of HR in retaining talent with the help of feedback obtained from an exit interview, which provides vital clues to shape talent retention strategies.
Exit interviews are one of the most widely used methods of gathering employee feedback, along with employee satisfaction surveys.
Companies that allot an increasingly important role to the management of "human resources" when taking strategic decisions are likely to stand out in the crowd in future. In recent times, the HR professionals of different companies have been more devoted towards maximizing the "board effectiveness" by paying attention to the human factor. The growing importance of "human resources" in the corporate world underscores the need and necessity of a holistic perception for effective management, which is attuned to the changing dynamics of society. The so-called glamour enjoyed by the HR department in achieving the objectives of the organization requires it to play a crucial role in bridging the gulf between the employees' aspirations and the management's expectations. The performance of the skilled and unskilled workers in the knowledge-based industries of modern times needs to be streamlined according to the market demands and a company's long-term objectives, for which the role of HR professionals is very important. It's an unending job performed by the HR right from the recruitment stage to the fine-tuning of workforce according to the changing times. The rising uncertainties of the profit structure, in the light of global competition, makes it inevitable for the management to look at the roots of all problems from an HR perspective.