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Professional Banker  


February '10
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Indian Banking : Defying the Disarray
Development Strategy for Microfinance
Grid Computing Technology and Applications in the Banking Sector
Mobile Banking
Role of Foreign Banks in Emerging Market Economies
Banking : Changing the Gear
Impact of SHG-Bank Linkage Program on Savings of Rural Poor
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Bank of Baroda

Interview with CMD,
-- MD Mallya

Bank of Baroda (BOB) is a premier public sector bank with a total business (depos its and advances put together) reaching over Rs. 3,56,000 cr in September 2009, having a wide network of over 3,000 branches, recording continuous profits and serving over 36 million customers.

Corporation Bank

Corporation Bank came into being as Canara Banking Corporation (Udipi) Limited, on March 12, 1906, in the temple town of Udupi, by the pioneering efforts of a group of visionaries.

Interview with CMD,
-- JM Garg

Indian Banking : Defying the Disarray

-- Katuri Nageswara Rao

The Indian banking system has bucked the trend of global financial crisis admirably, thanks to its counter cyclically policies and efficient management of liquidity. It was able to preserve the spread, though there was erosion of profitability. Banks have managed to maintain acceptable ratios of CAR, net NPAs, deposit and credit growth. Indian banks, however, face the challenges of monetary tightening in the near future, coupled with persistently low credit offtake.

Article Price : Rs.50

Development Strategy for Microfinance

-- Dr. BK Swain

Microfinance is still an evolving sector in countries like India as compared to many developed countries where it is highly commercialized through created partnerships, leveraged public and private sectors assets, and shared know-how mechanisms. The lessons from some of the best-managed microfinance institutions around the world show that use of certain methods like group lending, peer guarantees, step-ladder lending, matching repayment terms with borrower cash-flows, etc., have contributed largely to their success.

Article Price : Rs.50

Grid Computing Technology and Applications in the Banking Sector

-- S Kumar Chandar

The term `grid computing', coined in the mid-1990s, was originally proposed to denote a distributed computing system that would provide computing services on demand, just like conventional power and water grids. It coordinates resources that are not subject to centralized control using standard, open, general-purpose interfaces and protocols to deliver non-trivial qualities of service.

Article Price : Rs.50

Mobile Banking

-- S Anitha

Banks have introduced a new, lucrative technology called mobile banking, which is the usage of mobile phones as a medium for extending banking services to target a large number of customers. With the advent of this new channel, it is possible to bank from anywhere, at anytime and in any condition, either through SMS or WAP, by linking one's bank account to a mobile phone. The cost of transaction is also low.

Article Price : Rs.50

Role of Foreign Banks in Emerging Market Economies

-- Dr. K Alamelu

Foreign banks generally bring in new technology and better efficiency into emerging economies. But they may not deliver banking services to the diverse sections of the society and concentrate only on affluent lot.

Article Price : Rs.50

Banking : Changing the Gear

-- Sharad Kumar

Indian banking is transforming itself into a customer-centric, commercial proposition. With products like credit cards, consumer credit and with superior technology and effective innovation, it is producing customer delight.

Article Price : Rs.50

Impact of SHG-Bank Linkage Program on Savings of Rural Poor

-- Dr. GS Gireesh Kumar and Susy Paul

SHG-Bank Linkage Program (SBLP) has been instrumental in the economic empowerment of the rural poor in Kerala. Members' association with the program has enriched them and improved their savings capacity, which is obvious from the significant incremental savings between `pre and post' SHG situations. SBLP has been successful in mobilizing higher volume of savings from rural areas. The spread of thrift among members has resulted in the improvement of self-reliance and self-financing.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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