There are basically two definitions of "lean"-a systematic approach to eliminate waste through continuous improvement, and a total business process, not just manufacturing. The measurement begins from once an order is taken to receipt of payment. And truly, "lean" is all about continuous improvement.
Value
stream recognizes that company processes create excellence
and customer-driven performance. We must understand, control,
and manage our business through the processes or value streams
of the organization. This includes three top-level value streams
in manufacturing companiesthe "make product" value
stream, the "design and problem solve" value stream,
and the value stream that includes the company's transactions
and controls. These value streams often extend outside of
the company itself into the suppliers, the customers, and
partner organizations.
The
ideas of flow embraced by "leaners" have their roots
in the Toyota Production System. Anything that interrupts
the flow of products and services through the value stream
and out to the customer is designated muda-or waste. We must
study the value streams and achieve uninterrupted flow from
the raw material stage to delivered products and services.
We savagely eliminate waste from these processes. |