Knowledge management refers to systematic and explicit building, renewal, and
application of knowledge to maximize an organization's effectiveness. People tend to ignore the
importance of knowledge, including its core areas, unless these are legal or
regulatory-based. Historically, it goes back to the time of emperor Ashoka, where there was a
phenomenal compilation of Medical Records (MRs) of the various ailments that afflicted his subjects.
Healthcare services are under the watchful eyes of the Consumer Protection Act and
case histories are of legal importance. But it does not end there. It encompasses a vast area
of knowledge. It is not yet erased from the minds of the Indian populace what the country
had gone through during the early 1990s when it was afflicted with the plague epidemic.
Still, history is rife with examples of lost knowledge in several areas, such as agriculture,
literature, theology, general science, etc. The list is endless. What is different about the current
situation is that humans have developed technologies to safeguard knowledge. These technologies
are multiple and even if one is lost, one can retrieve it from the other. For example, if it is
lost from paper, it can be retrieved from the electronic media, such as computers, compact
discs, the Internet, etc., and vice versa. |