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E-Business Magazine:
Decision Support Systems in Healthcare Industry
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The healthcare industry generates massive amount of data. Information Technology (IT) is, therefore, used extensively to capture and transfer information. The article explains the role played by decision support system which is `a computer-based system that aids in the process of decision-making in order to ensure correct diagnosis of any illness.

 
 
 

Healthcare industry is growing fast by using IT to automate its many processes like transaction, inventory keeping and maintaining records, thus eliminating mundane and repetitive processes. Healthcare is the management, prevention and the treatment of illness and the main aim is to provide clean and effective services that lead to the preservation of mental and physical well-being of humans and animals.

The medical diagnosis of an illness can be done in many ways; from the patient's description, physical examinations and/or laboratory tests. After the diagnosis is done by the doctor, treatment is done keeping in mind drug reactions and allergies. However, there is always a chance of wrong diagnosis which may lead to drug reactions and allergies in a patient and may lead to life threatening situations. To address these points, one of the IT systems that helps the healthcare professionals in problem solving during medical diagnosis is the Decision Support System (DSS).

DSS is also defined as "an interactive, flexible, and adaptable computer-based information system" and is developed to provide solution for non-structured management problem. It utilizes data, provides an easy-to-use interface and allows for the decision-maker's own insights. In healthcare domain, DSSs are also commonly known as Clinical Decision Support System (CDSS). It is defined as a software that helps in clinical decision-making, in which the "characteristics of an individual patient are matched to a computerized clinical knowledge base and patient-specific assessments or recommendations are then presented to the clinician or the patient for a decision". The main advantage of this system is that it helps to improve patient care and efficiency of the healthcare providers.

 
 
 

E-Business Magazine, Decision Support Systems, Healthcare Industry, Decision-Making Process, Decision Support System, DSS, Inventory Management, Isabel Diagnosis Reminder System, IDRS, Healthcare Facilities, Electronic Facility and Activity Tracking System, Computer Applications, Bayes Methodology, Regression Models, Brainstorming Session.