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The IUP Journal of Organizational Behavior :
Quality of Work Experience in Large Hospitals
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Quality of Work Experience (QWE) measuring its intrinsic and extrinsic dimensions was studied, in three types of large hospitals. Data, using a structured questionnaire was collected from intensive and general care units, and from 199 respondents comprising nurses at staff and supervisory levels. Statistical analysis reveals that intrinsic, extrinsic and total QWE were highest in the government hospital and lowest in the university hospital. They were higher at the supervisory level also. QWE variables were not impacted by the type of unit (intrinsic or general care). Implications for practice and further research have also been suggested in the paper.

The Quality of Work Life (QWL) literature has contributed to our understanding of the experience of work in a number of ways. Thus, the nature of reactions to work has been illuminated by the theory of reactions to job characteristics (Hackman and Oldham, 1976) and to the extent to which poor work system designs have been contributed to the cycle of deprivation experienced by less advantaged members in the organization (Seshu, 2004; Fletcher and Payne, 1980).

 
 
 

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