Governments are increasingly employing egovernance for improving public service delivery mechanism. This article focuses on understanding the framework of measuring egovernance maturity and how various countries fared during surveys conducted in 2003, 2004 and 2005 with special emphasis on India. It also examines the strategies India may adopt in order to move up the maturity ladder.

Efficient and costeffective delivery of public services, e.g., by facilitating online applications for government jobs, form filling, bidding for government contracts etc. Bringing citizens closer to their government by establishing twoway communications between government and citizen. Facilitating transparency and accountability in the business of government. Better sharing and dissemination of information between ministries, government agencies, institutions, nongovernmental organizations and the private sector.

Governments globally have made good progress in adopting ICT for egovernment in recent years. Further, to encourage and support the development efforts of UN member states, UN Department of Economic and Social Affairs (DESA), Division of Public Administration and Development Management (DPADM) started UN Global EGovernment Survey in 2003. Following the guidelines of global human development set out in the Millennium Development Goals, the Survey focused on assessing the intent and preparedness of governments and their people around the world in employing or utilizing egovernance benefits.

E-Business Magazine, EGovernment Readiness, Indian Perspective, Division of Public Administration and Development Management, DPADM, Global Human Development, Global EGovernment Survey, Telecommunication Infrastructure Index, TCI, Web Measure Index, WMI, Public Policy, Web Measure Survey, Web Forums, Regulatory Framework, Socially Inclusive Governance Framework.