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Management

Effective Executive


July' 07
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Singapore Women : Challenges Faced and Strategies to Improve Their Status
Asking Pays Off : Negotiate What You Need to Succeed
Globalization and Women Executives : Breaking the Barriers?
Poverty : The Indian Women's Solution
Women in Management : An Ongoing (R)evolution
Women Leaders : Are they better equipped to be Level-5 Leaders?
     
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Women and the Glass Ceiling : Break It

-- Dr. Val Singh

There are still many barriers blocking women's career paths to leadership positions. Some of the barriers are related to the women themselves, some to their organizations. But many are to do with the interaction between individual and organization. This article concludes with some suggestions for best practice, drawing on our centre's research into women's management and leadership careers.

Singapore Women : Challenges Faced and Strategies to Improve Their Status

-- Prof. (Dr.) Patrick Low Kim Cheng

Singapore women are playing a key role in the Island-Republic, where survival, business and economy are all intertwined. This is not to say the modern Singapore women executives are without any challenges. They need to be employed, productive and yet be fulfilling their homemaker roles. This article highlights the challenges they face and also suggests various strategies to advance their career.

Article Price : Rs.50

Asking Pays Off : Negotiate What You Need to Succeed

-- Deborah M Kolb

New leaders fail at impressive rates. Although your pre-hiring negotiations are no substitute for on-the-job performance, you can boost impressions in the early stages of a new role by making sure that you're a good fit, that support is strong and that you have sufficient resources committed to the task. And when you do, it is a win for you and your organization as well.

Article Price : Rs.50

Globalization and Women Executives : Breaking the Barriers?

-- Dr. Kathleen Patterson, Dr. Myra Dingman and Dr. Paul B Carr

Living in a boundaryless world where organizations operate on a global playing field, the playing rules have changed. Women are a natural fit as globally effective executives. They have many skills and behaviors that may adapt more easily to the fast-paced, culturally-sensitive global organization. At the same time, women need to be aware of the barriers that can impede their effectiveness as a leader as well as their career path to obtaining executive positions.

Article Price : Rs.50

Poverty : The Indian Women's Solution

-- Harsh Bhargavand Dipanwita Nath

This article attempts to look at poverty a bit differently from traditional point of view. For India, a home to the largest population of poor in the world, it is an ongoing challenge. For businesses in India, capturing this population as a market, aptly referred to as the "Bottom of the Pyramid (BOP)", represents even a greater challenge. The fact that the "bottom" part of our population can be treated as a market can be understood by the successes of many innovations in our country. This article examines some of the reasons why the BOP market has been left unexplored and the problems that have to be tackled. It also assesses some simple ways in which the BOP can be treated as a potential market, with consumers having their own opinions and convincingly concludes with few simple steps that can lead to a new road from poverty to opportunity.

Article Price : Rs.50

Women in Management : An Ongoing (R)evolution

-- Rensia Melles

The relationships between males and females and gender roles are in transition around the globe. After the initial decision to accept women into the workforce is made, organizations are coming to the next step of this process. In order to reap the benefit that female managers can bring to an organization, the so-called women's issues need to be recognized as organizational and business issues that can benefit men, women and the organization.

Article Price : Rs.50

Women at Work : How can Women get what they want?

-- Usha Venkatachalam

It is imperative for the working woman to know herself before she can come up with a list of what she wants. Rightly so, most fail to recognize this and expect what they otherwise would not have wished.

INTERVIEW

Entrepreneurship actually implies an independence of spirit. It is this independence that women in India have begun to express over the last two or three decades.

-- Shahnaz Hussain

Born into a conservative family, Shahnaz had to comply with existing traditions and was married at the tender age of 15, and became a mother by the time she was 16. She trained for ten years in cosmetic therapy and cosmetic chemistry, at leading institutions of the West, like Helena Rubinstein, Swarzkopf, Christine Valmy, Lancome and Lean of Copenhagen. Adopting the principle of "Care and Cure," she set up her own herbal clinic, at her residence, with very little capital investment (less than US$1000), formulating products for skin, hair and body care, based on the Ayurvedic system and devising clinical treatments for specific problems. Her formulations and treatments have become breakthroughs in natural beauty care.

I think women make excellent managers, as they learn early in life to balance several resources for success, for example, time, ideas, finance and relationships

-- KAMAL SINGH

Kamal Singh is working with the British Council as Head, Governance & Social Justice, India. She was awarded an "MBE" by the UK government in 2002 for her work in women's empowerment. Kamal is very interested in issues of equality, diversity, law and justice She is a result-oriented team leader with excellent skills in project/training design and management, contract negotiation and management, strategic planning, networking and relationships building. She has extensive experience in developing partnerships with key influencers and decision-makers in central/state governments, institutions, academics and NGOs in India. She has also worked for several international agencies in the fields of women's rights, child rights, governance, social justice and corporate social responsibility.

Women Leaders : Are they better equipped to be Level-5 Leaders?

-- GRK Murty

Shakespeare - the "Priest of the universal church of the future and of all times" through the characterization of his heroines, makes one believe that women are better qualified to enact Collins' level-5 leadership. Leading means influencing. But the central question is, what is it in a man that makes others follow him or get influenced by him. The answer is: he is aleader. Then the question becomes: what makes a leader? This is a real big question which many have attempted to answer but in varied ways. Most ofthem have, however, ended up concluding that "leadership is a providential combinati of factors, such as character, talent and timing." And each one ofus is endowed with these factors, albeit in different proportions. That's why, leadership, in action all around, ofte goes unnoticed.

Article Price : Rs.50

Gender Discrimination in Corporate America

-- Srinath Manda, Nusrath Jahan Maldar

In spite of the fact that women constitute more than 47% of America's paid workforce, they continue to be discriminated against on the basis of their gender by their employers. Lower pay and fewer promotions for women with similar qualifications and experience as their male counterparts seem to be the norm rather than the exception. Women employees of world-famous companies like AT&T, Wal-Mart, Home Depot and Merrill Lynch have successfully filed gender discrimination lawsuits against their employers. With the increase in the number of such cases, the threat of gender discrimination lawsuits has become corporate America's worst nightmare. These lawsuits have damaged the employer-empaloyee relationship and created an atmosphere of suspicion and distrust between them. This case facilitates in discussing the attitudinal and organizational bias faced by women at workplaces and the increasingly lucrative business of filing gender discrimination lawsuits. The case also provides scope to discuss the efforts as well as the failings of the Equal Employment Opportunity Commission (EEOC) in creating a healthy workplace environment for women.

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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