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Management

Effective Executive


July '09
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Marketing in A Downturn: Leadership Strategies
Marketing Warfare: Increase the Throttle
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-- Donald E Sexton

When you market in difficult times, you must pay even more attention to each of your marketing decisions. In good economic times, you have some leeway to make mistakes, the margin for error is much smaller in not so good economic times. In particular, you must be precise in your choice of target markets and positioning and efficient in your tactics such as communication and distribution. Your first priority is your current customers.

MARKETING IN A DOWNTURN

Marketing in Bad Time: Become a Consultant

-- CJ Hayden

Professionals who have built successful long-term businesses have learned that continuing to market pays off in both the best of times and the worst of times. But you may not be able to produce new results by marketing in the same old way. Here are six suggestions for how to keep your marketing up when the overall business climate is down.

MARKETING IN A DOWNTURN

Marketing, PR and Slowdown: Stay Connected

-- J S Sai

PR, including word-of-mouth and digital communications, is the most effective business tool that serves corporate objectives like marketing and funding. What is more, it is known for its cost effectiveness. In other words, PR helps corporates connect better, at a lower cost, with their stakeholders.

MARKETING IN A DOWNTURN

Marketing in A Downturn: Leadership Strategies

-- William Lamb and Dr. Paul Carr

Marketing in a downturn economy poses a bevy of potential threats to the executive of today. The potential for marketing (and leaders in general) has undoubtedly taken on a new meaning in an economy that has been increasingly described as being tanked. One premise of this article is to offer some hope for today's executives as well as organizational leaders as they attempt to navigate the permanent white water that Peter Vaill described in 1996. This article attempts to offer some additional perspectives related to marketing in a downturn economy.

© 2009 IUP. All Rights Reserved.

Article Price : Rs.50

MARKETING IN A DOWNTURN

Pricing in the Downturn: Look for the Right Price

-- Sylvain Duranton and Jean-Manuel Izaret

It is critical for companies to refresh and clarify their pricing stance. And the stakes are high – we know a 1% price change can add up to 10% to the bottom line. We believe this is one single area where senior management should be spending disproportionate time. Applying some of the strategies described in the article will be a critical component to surviving and thriving right now.

MARKETING IN A DOWNTURN

Marketing Warfare: Increase the Throttle

-- Alan Rosenspan

Success will go to those companies that can stay the course; adapt when necessary; keep and attract new customers; and invest intelligently in their marketing programs. In addition, we're all going to have to be more creative with our marketing than ever before. A very innovative way to take advantage of the bad economy was done by a marketing agency in Massachusetts. They came up with a song called "Let's All Blame the Marketing Director" and sent the words and music to marketing directors across the country.

© 2009 IUP. All Rights Reserved.

Article Price : Rs.50

MARKETING IN A DOWNTURN

Consumer Behavior in a Recession: They Aren't Alone !

-- Philip Graves

Social psychology and neuroscience have revealed that many of the most significant aspects of consumer behavior happen at an unconscious level. Understanding why and how consumer behavior changes when times get hard can help businesses to survive and even prosper in an economic downturn.

MARKETING IN A DOWNTURN

The Past and Present Influence of Knowledge on Leadership: The Happening Future

-- Alex and David Bennet

Knowledge has turnedand continues to turnthe role of leadership upside down. This extensive treatment (historical and current) of the changing relationships of leadership and knowledge is intended to serve as a reference for leaders at all levels of the organization.

INTERVIEW

-- Richard Rawlinson

Every marketer has to balance marketing and margins, and it is simply a manifestation of the age-old trade-off between tomorrow and today. The key question is whether your investment today in margin foregone gives you more benefits tomorrow, and that in turn depends essentially on the growth of the market and whether you can keep or extend your competitive position

-- Martin Lindstrom

Don't cut your prices – research shows that by discounting your brand during a recession it will take you seven years to recover your original price level. Focus on your brand strengths (real not imagined!), and emphasize the heritage and classic/traditional values while the crises on people tend to go back to the memories of the good old days.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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