| This paper intends to project the traits   relevant to the knowledge worker in the strategic, managerial and operational   levels, according to the perspective of Human Resources Managers. An exploratory   research of qualitative character was conducted, with the intentional sample of   `Human Resources Managers of 20 companies of Ponta Grossa city, Paraná, Brazil'.   The analysis of the results display the ideal profile-a versatile and   multifunctional worker whose predominant emotional characteristic is   self-regulation, a trait that enables him to work in teams, empowering him to   deal with different situations in his daily work. The ideal profile also   includes informational and organizational abilities, cognitive and emotional   abilities.  The 
                  capital contributed by tangible assets is no longer `the 
                  most valuable' in the knowledge society. A more valuable 
                  asset has come into existance: the intellectual capital, 
                  or human capital.The 
                  importance of the worker has been restored after a period 
                  of uncertainty brought about by technological innovations 
                  that confronted him with the risk of being replaced by an 
                  automated machine.In 
                  this context, the modern worker's profile calls for technical, 
                  cognitive and emotional abilities. He does not have the 
                  profile of a mere `nut tighter' or a profile which limits 
                  him to observe a serial production process anymore. He is 
                  expected to processes information using technological resources 
                  and intellectual skills, and in turn,the knowledge amassed 
                  in this process will be applied to his routine tasks.  He 
                  needs to keep a watchful eye on the global market. At any 
                  instance, he would be required to make decisions that could 
                  be decisive to his organization's future, which inturn, 
                  would affect his career and life.This 
                  paper intends to portray the characteristics of knowledge 
                  workers based on the theoretical review of several authors, 
                  as well as to delineate the profile of the knowledge workers 
                  for the operational, managerial and strategic levels, in 
                  Ponta Grossa city, Paraná, Brazil, for the next three 
                  years.  |