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The IUP Journal of Knowledge Management :
A Vision for a Knowledge Society and Learning Nation: The Role of a National Library System
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This paper reflects on the evolution of a knowledge society - a key ingredient of economic competitiveness. More specifically, it reviews the relevant literature on the subject in order to perform a grounded theory case analysis on the policies of the National Library System (NLS) in Singapore. The research methodology comprises three stages - formulating a model for communal knowledge sharing, an environmental scan of news and policy releases about the national library, and in-depth interviews with senior library professionals about the impact of national libraries. The findings of the field study indicate that most information and knowledge professionals depend on an effective NLS to promote learning and knowledge sharing by cultivating social and relational capital as well as the well-understood structural repositories. The article concludes that effective policies inexorably lead to a culture for learning and development.

 
 
 

The increasing importance of knowledge and learning is an international trend as rapid technological advances have resulted in a highly integrated global marketplace. Economies which are versatile and adapt rapidly to the changing environment by exploiting the opportunities offered by knowledge capital will prosper while those which lag behind, may lose their competitive edge (APEC, 2000; and UNESCO, 2005). The central role of knowledge and learning has been embraced universally (Fahey and Prusak, 1998; Houghton and Sheehan, 2000; Conceicao et al., 2003; Rodrigues, 2003; Powell and Snellman, 2004; Dolfsma, 2006; and Soete, 2006) and has raised challenges for countries in the formulation of public and economic policies.

The OECD coined the term Knowledge-Based Economy (KBE) and defined it as an economy which is "directly based on the production, distribution and use of knowledge and information" (OECD, 1996). This idea was later expanded by the Asia Pacific Economic Cooperation (APEC) which stated that in a KBE, the "production, distribution, and use of knowledge is the main driver of growth, wealth creation and employment across all industries" (APEC, 2000). Hence, by the APEC definition, not only does a KBE rely solely on high technology industries for growth and wealth production, it also requires industries in the economy to be knowledge-intensive. Asia Pacific Economic Cooperation (APEC) further expanded the notion that the knowledge required by a KBE is wider than purely technological knowledge; also including, for example, cultural, social and managerial knowledge. Implicit in this definition is the capability of an economy to learn and share such instances of explicit as well as tacit knowledge.

The speed of change in the typical KBE cannot easily be matched by the speed of change in the educational levels of a workforce. The prevailing trend in KBEs is that the pool of low-skilled jobs steadily becomes smaller (mostly off-shored and outsourced) and newer jobs require more knowledge and new competencies through investments in research, development and innovation. There is hence, a need to formulate special policies to support the large sector of the population to continuously learn and upgrade their skills and compete globally (Mansell, 2002; Olssen and Peters, 2005; and Soete, 2006). This is a phenomenon that is sometimes euphemistically termed as life-long learning, workforce enrichment or skills development. Whereas it was previously thought that these programs be administered through higher education and vocational training institutes for working adults (Rodrigues, 2003; and Olssen and Peters, 2005), it is now acknowledged that the quest for knowledge and learning, in order to be effective, must be inherent within the community at large and that this could be effectively delivered through knowledge channels such as libraries, public broadcasting and national information services (Miao, 2001; Cheng et al., 2004; Dvir and Pasher, 2004; Paganetto, 2004; and Kahin, 2006).

 
 
 

Knowledge Management Journal, Knowledge Society, National Library System, Knowledge-Based Economy, Asia Pacific Economic Cooperation, APEC, National Library Systems, Intellectual Assets, Organizational Database, Electronic Document Management System, Organizational Structures, Information Management.