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The IUP Journal of Knowledge Management

Sep-Nov '09
Focus

Knowledge-Based Economy (KBE) deals with the use of knowledge engineering and knowledge management to produce economic benefits to an organization or a country or a region. New ideas and approaches from policy makers, managers and knowledge workers

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Assessing the Knowledge Economy: GDP, Productivity and Employment Growth in EU Developed Regions
Funding Research and Educating People in a Growth Model with Increasing Population
Intellectual Capital: A Strategic Management Perspective
The Use of Control Systems in New Product Development Innovation: Advancing the `Help or Hinder' Debate
A Vision for a Knowledge Society and Learning Nation: The Role of a National Library System
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Assessing the Knowledge Economy: GDP, Productivity and Employment Growth in EU Developed Regions

-- Alessandro Sterlacchini and Francesco Venturini

This paper examines the impact of knowledge endowments on the economic growth of European regions by considering the channels through which they (labor productivity or employment) increase income levels (Per Capita GDP). A wide array of knowledge base indicators are considered here for explaining the growth performance of 150 developed NUTS 2 regions over the period 1995-2002. Their effect is estimated by controlling the occurrence of catching-up (or convergence), the regional structural features, and the presence of spatial correlation. The results show that Per Capita GDP (PCGDP) growth is positively affected by both the R&D intensity and the share of adults with tertiary education. However, while R&D is particularly effective in explaining the growth of labor productivity, the occupation ratio is significantly influenced by educational attainments. The policy message arising from these findings seems quite straightforward for the regions experiencing a virtuous pattern of economic growth, based on increases in both productivity and employment. For those characterized by a trade-off between the latter variables, the policy approach appears to be more problematic. The paper shows that such a trade-off is particularly evident for the developed regions of the Southern European countries.

Article Price : Rs.50

Funding Research and Educating People in a Growth Model with Increasing Population

-- André Grimaud and Frederic Tournemaine

This paper formalizes an interdependence between a Research and Development (R&D) sector that produces knowledge and a human capital sector that educates individuals such that both activities appear equally essential to sustain per capita long-term growth. It treats the question of research funding in a model without any intermediate goods production sector, and assumes that knowledge is directly protected by patents so that any user must reward innovators directly. To keep the analysis simple, an equilibrium in which there is perfect competition on private goods markets is constructed. Knowledge is rewarded at its marginal profitability.

Intellectual Capital: A Strategic Management Perspective

-- V Kavida and Sivakoumar N

Strategic management is associated with leveraging the strengths of an enterprise and to cash on the opportunities by overcoming the weaknesses and threats. Realization of the competencies of an enterprise would enable it to establish a competitive edge over its rivals. Since intellectual capital refers to the combined intangible capital which enables the company to function, it is critical for strategic management in knowledge-based industries. In the knowledge-based economy, numerous corporate organizations have utilized intellectual capital as their competitive advantage to create corporate value. The key issue in leveraging intellectual capital, as strategic tool for the business success, lies in the measurement of intellectual capital. As the adage goes, "what can be measured can be managed and what can be managed can be measured." Therefore, measurement of intellectual capital is a precondition for the `strategic management' of intellectual capital. In this paper, an attempt is made to measure the value of intellectual capital in monetary terms, using the well-established indirect methods. The strength of these methods lies in their ability to utilize publicly available information about the firms. The primary objective of the study is to suggest the availability and reliability of the financial methods for the measurement of intellectual capital of the publicly traded companies, by analyzing the case of the Indian pharmaceutical companies.

The Use of Control Systems in New Product Development Innovation: Advancing the `Help or Hinder' Debate

-- Chris Akroyd, Sharlene Narayan and V G Sridharan

New Product Development (NPD) innovation is a critical activity in the current economic environment. In order to manage their NPD innovation projects, firms use Management Controls Systems (MCS). However, the effect that these systems have on NPD innovation is not clear. One stream of research suggests that MCS help NPD innovation while another stream suggests MCS hinder NPD innovation. Past research has shown that the role and style of MCS used may offer explanations on why MCS can both help and hinder NPD innovation. This paper adds another explanation by examining the relationship between three models (divisional, activity/decision and conversion/response) of a commonly used MCS, known as the Stage-Gate Process in the NPD innovation literature, and three types of NPD innovation projects (incremental, semi-radical and radical). The insights from an ethnomethodology informed field study are used to understand how and why the firms may use a different MCS (Stage-Gate Process models) for different NPD innovation project types.

Article Price : Rs.50

A Vision for a Knowledge Society and Learning Nation: The Role of a National Library System

-- Ravi S Sharma, Sean Lim and Chia Yew Boon

This paper reflects on the evolution of a knowledge societya key ingredient of economic competitiveness. More specifically, it reviews the relevant literature on the subject in order to perform a grounded theory case analysis on the policies of the National Library System (NLS) in Singapore. The research methodology comprises three stagesformulating a model for communal knowledge sharing, an environmental scan of news and policy releases about the national library, and in-depth interviews with senior library professionals about the impact of national libraries. The findings of the field study indicate that most information and knowledge professionals depend on an effective NLS to promote learning and knowledge sharing by cultivating social and relational capital as well as the well-understood structural repositories. The article concludes that effective policies inexorably lead to a culture for learning and development.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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