Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 
Management
Global CEO
March '10
Regular Features

• Case Study
• Book Review

Articles
   
Price
(INR)
Buy
Leadership : Commandment or Commitment?
Journey for Organizational Excellence : Leadership for Benchmarking 
Leaders for the Next Generation : The Importance of Values and Ethics in the Organization's Culture 
Corporate Governance Practices in India Needs Refinement
Predicting Business Cycles Using Gold/Oil Ratio
Advertainment : A Promotion Tool 
Bharati Enterprises' New Conglomerate Brand Identity: The Strategic Positioning Challenges
Select/Remove All    

"Our vision is to fly the OSL flag high in every Indian port and have the world in our sights."

-- P Jairaj Kumar
CMD, Ocean Sparkle Limited

After graduating in Marine Engineering from the D.M.E.T., Kolkata in 1980 as a runner-up to the President's Gold Medal, Jairaj Kumar, Chairman and Managing Director of Ocean Sparkle Limited (OSL) sailed for a 9-year period and obtained a Chief Engineer's certificate. His shore-based experience include tenures in Novopan, a Laminated Particle Board Industry, and Fishing Falcons Ltd., a pioneering venture into deep sea tuna fishing. With this hands-on experience, he decided to venture out on his own and in 1995, he promoted OSL, along with three of his colleagues to capitalize on the emerging market of providing Marine Port O&M Services and Coastal Shipping. As the CMD of OSL, he has pushed for a rapid growth of the Company, which now stands tall as the largest harbor towage operator in India. He is a Trustee of the Hrudaya Foundation, which gives hope to children, who are afflicted with congenital heart defects.

Leadership : Commandment or Commitment?

-- Janet Boulter

The `business as usual' syndrome no longer exists. Technology and globalization have accelerated the pace of change to an all-time high. What was state-of-the-art yesterday could well be replaced by something better and quicker the next year. In order for companies to keep pace and stay competitive in this rapidly changing business environment, it is imperative that business leaders change their style from the traditional hierarchical model (where everything flowed vertically down from the top) to a matrix model (where decisions and strategies are simultaneously implemented at every level throughout the organization).

Article Price : Rs.50

Journey for Organizational Excellence : Leadership for Benchmarking

-- Indranil Banerjee

In the competitive business world, the only survival mantra is to do the work better. An organization in the process of redefining itself through continual refinement can ensure its supremacy. But such journey to excellence is easy to talk about and hard practicing, unless the organization has an inspirational leadership as the driving force for its people. Benchmarking of processes, on the other hand, guides the people to strive for the level next. A strong performance management system uses the process of benchmarking and helps leadership to become more rational and strategically focused.

Article Price : Rs.50

Leaders for the Next Generation : The Importance of Values and Ethics in the Organization's Culture

-- Jillian Gilbert and Sergio Matviuk

Present organization and business situation requires that leaders be, not only in tune with others, but with themselves as well. The capacity to be self-reflective is essential, as many followers may be cynical and apathetic about the current state of leadership. A leader can change the organizational culture toward greater effectiveness by considering followers as valuable relationships and ethics as a method of relationship building. This article explores the deeper dimensions of values and ethics, the dynamics and power of organizational culture, and the role of leadership values and behaviors, as it relates to relationships within the organization thus affecting the organizational culture.

Article Price : Rs.50

Corporate Governance Practices in India Needs Refinement

-- Garima Sengar and Dr. R C Gupta

The aim of `good corporate governance' is to ensure the commitment of the board in managing the company in a transparent manner for maximizing long-term value of the company for its shareholders and all other partners. Corporate governance also displays the administration of the corporate business with full regard to the laws, rules and regulations of business and adherence to the concept of social responsibility with good business results. This article examines the Indian corporate governance scenario in the light of recent corporate frauds and offers possible solutions which can be considered to reform the governance framework in the country. It seeks to put in perspective the progress made in India regarding the adoption of best practices for the constitution and functioning of good corporate governance.

Article Price : Rs.50

Predicting Business Cycles Using Gold/Oil Ratio

-- Sharon K Jose

Most of us are interested in predicting the future so that we can be better prepared for the future. Can we imagine how much of time and money goes into conducting research in business forecasting? This article attempts to give an insight into the connection between gold/oil ratio and recession.

Article Price : Rs.50

Advertainment : A Promotion Tool

-- Dhananjay Singh

Advertainment describes in-film product placement and merging of advertising and entertainment. The term `Advertainment' was coined by J Deery. The term in this article's context stands for in-film product placements and merging of advertising and film-based entertainment. The article focuses on the unique appeal of advertainment as a marketing and advertising tool for brand managers. It projects advertainment as a cheaper, alternative media for greater visibility and return for promotions. The article also traces the history, effectiveness, advantages, future prospects and relationships involved in advertainment.

Article Price : Rs.50

Bharati Enterprises' New Conglomerate Brand Identity: The Strategic Positioning Challenges

-- Deepti Srikanth and Priti Krishnan

Sunil Bharti Mittal laid the foundations of Bharti Telecom (Bharti) in 1985 that was to emerge as India's `telecom conglomerate giant'. The company made a humble beginning with the manufacture of push button handsets. Notwithstanding its small size, Bharti plunged into the bidding war for cellular licenses, successfully capturing the license for providing cellular network service in New Delhi. This early victory was followed by a string of downturns. The company lost most of the subsequent cellular bids and found itself in troubled waters. Nevertheless, competitors' inability to exploit their winning cellular bids proved to be a boon for Bharti. The eagerness of these companies to sell their cellular licenses to Bharti brought the company back into the limelight. However, the company was not content with being only a `telecom conglomerate'. In 2008, to gratify its growing aspirations, Bharti declared its intentions of becoming India's `finest conglomerate by 2020'.

Article Price : Rs.50

Conglomerates

Editor : K Suresh

XBRL: Emerging Language in Business Reporting

Editor : Dhandapani Alagiri

IUP on Knowledge Management: HR Dimensions

Editor : Sumati Reddy

Economic Stability: The Role of Inflation Targeting

Editor : Asis Kumar Pain

How The Mighty Fall : And Why Some Companies Never Give In

Author: Jim Collins
Reviewed by Satya Lakshmi K

Companies pass through the cycle of infancy, growth, stability, maturity and decline in their existence. Very often, we hear of companies that quickly pass through this cycle and sink without a trace. Some companies go through this grind successfully over a period but ultimately collapse. Successful companies remain stable and solvent for a long period of time. The reasons why they do so and why other companies are not able to do so, are many. This book sets out valid reasons for the failure of some spectacular companies like Bank of America, Scott Paper, A&P, and also provides an insight into the DNA of companies like Nucor, IBM, and TI to understand the values preserved, culture adopted and strategies enforced by them. The book closely examines the failure or turnaround exhibited by the companies by using five easily distinguishable stages. It also describes the mistakes made at each step that further plunges the company into deeper abyss. The corrective action taken at some steps can help to stabilize the company, albeit in a small measure and pave the way to its subsequent turnaround.

Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
Previous Issues
Global CEO