Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 

Insurance Chronicle  


August '08
Regular Features
  • Musings
  • Roundup
  • Spotlight
  • Debate
  • Interview
  • Best Practices
  • Bookshelf
  • Book Review
Articles
   
Price(INR)
Buy
Shopassurance : New Kid on the Block
Indian Health Insurance League : A Pitch to Cover
Non-Life Insurers and Corporate Governance
Shriram Life Insurance Co. Ltd.
Customer Perceptions on Life Insurance Services : A Comparative Study of Public and Private Sectors
Select/Remove All    

Shopassurance : New Kid on the Block

-- TS Ramakrishna Rao and Samuel B Shekar

Shopassurance is an example of a dedicated over-the-counter channel through which insurance products are being sold employing the existing business networks. The introduction of such a new channel in a developing insurance market like ours is not without challenge. The article discusses in detail the prospects and challenges for adopting the shopassurance model in India.

Article Price : Rs.50

Indian Health Insurance League : A Pitch to Cover

-- Dr. S Jayaprakash

The Indian health insurance industry is witnessing an important era. While earlier only non-life insurance companies were offering health insurance policies, now life insurance and stand-alone insurance companies have also joined the bandwagon. There is also stress on the banking and government sectors to support the same. While everybody is pitching for health cover, this article attempts to analyze the issues that crop up.

Article Price : Rs.50

Non-Life Insurers and Corporate Governance

-- GV Rao

The knowledge and governing capabilities of the Boards of Directors of most non-life insurers (in the detariffed scenario) not meeting the high governance standards expected by the Insurance Regulatory and Development Authority (IRDA) hamper the desirable growth in the industry. With more insurance players flooding the market, such governance issues are likely to get more serious.

Article Price : Rs.50

Troubled Terminology

-- Donald S Malecki

"Risks of direct physical loss" wording in the policies is interpreted differently by the insurer and insured. It is time to avoid reference to this wording in the policy.

Proactive Management of Asbestos Liabilities

-- Sandra Santomenno, Steven Lin and Kate O 'Reilly

New tools are becoming available to help asbestos defendants and insurers proactively manage their asbestos liabilities in a changing litigation environment.

Insurance in Film Noir

-- Daniel D Skwire

In many film noir classics, insurance is the motivating force for both good and evil.

Subprime Fallout : Insurance Coverage Battles

-- Andrew M Reidy

As the meltdown continues, insurance disputes may become the next battlefield.

Post-Katrina Turmoil : Insurance Challenges

-- Robin Olson

Legal battles continue in the wind-versus-water debate arising from Hurricanes Katrina and Rita losses in 2005. In reviewing several lawsuits arising from these catastrophic events, the debate often boils down to the question: "What exactly is a flood?"

Changing Priorities in a Dynamic World : ALM for Insurers

-- Arup Chatterjee

Asset liability management is not a simple theory that can be learnt overnight. It involves a comprehensive study of several global factors that are ever-changing; and have to be reviewed from time to time.

Shriram Life Insurance Co. Ltd.

-- Kamatla Sheeba

Article Price : Rs.50

Customer Perceptions on Life Insurance Services : A Comparative Study of Public and Private Sectors

-- Dr. GS Gireesh Kumar and Eldhose KV

The insurance industry landscape in India has dramatically changed. New delivery channelsbancassurance, corporate agents, brokers, MFIs, post offices, SHGs and direct selling through Internethave totally revolutionalized the process of insurance selling. An attempt is made to compare the knowledge level of insurance products, service quality and problems confronted by the customers across public and private sectors.

Article Price : Rs.50
Global Executive Summaries
  • Actuarial Insight into ERM
    Full Text: www.roughnotes.com
  • Asset Liability Management in Indian Insurance Companies
    Full Text: www.irdajournal
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Insurance Chronicle