A ‘peer reviewed’ journal indexed on Cabell’s Directory,
and also distributed by EBSCO and Proquest Database
The IUP Journal of Corporate
Governance is a quarterly journal focusing on governance
and ethics framework, role of boards, role of CEOs,
CFOs and other senior management, role of other stakeholders,
disclosure and transparency, regulation and best
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The Effect of Corporate Governance Structure
on the Performance of Companies Listed in India
--Zabihollah Rezaee, Huili Zhang, Huan Dou and Minghua Gao
The present paper examines the association between corporate governance and earnings quality using the Corporate Governance in Finance (CGF) Index in China. Using a sample of 4,455 Chinese firms for fiscal years 2012 and 2014, the paper finds that firms with a higher CGF Index and more effective internal control have higher earnings response coefficients, their earnings are more persistent and more predictable in determining future cash flow, and they engage less in accrual and real earnings management activities. The paper suggests that earnings quality for the sample of Chinese firms is linked to corporate governance and internal control measures, which has implications for firms in other emerging markets.
Corporate Social Responsibility and Corporate Financial Performance: An Exploratory Study
of Measurement-Approach Selection Issues
This paper examines the various approaches used in a number of empirical studies for measuring Corporate Social Responsibility (CSR) and Corporate Financial Performance (CFP) to find out measurement challenges. This study also investigates alternative strategic approaches for measuring CSR and CFP. In this study, various empirical research papers are intensively reviewed to investigate which measurement approach is appropriate to incorporate in future research. It was found that CSR is being strategically utilized in many ways such as unidimensional to multidimensional in the empirical literature. Besides, multidimensional CSR measurement approaches, employed in different forms like reputation indices, questionnaire-based survey, content analysis and unidimensional approach have been used in various studies. Accounting-based variables and market-based variables have been utilized for measuring firm performance. The findings also show that no CSR measurement approach is without limitations. In addition, most of the approaches face two problems, namely, researcher’s subjectivity and biasness in selection, which may affect the nature of CSR-CFP relationship results. This study suggests that potential measures should be taken up to overcome these limitations.
Automated Teller Machines (ATMs): The Changing Face of Banking in India
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.
The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.
The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.