A ‘peer reviewed’ journal indexed on Cabell’s Directory,
and also distributed by EBSCO and Proquest Database
The IUP Journal of Supply Chain Management is a quarterly
journal that focuses on purchasing, manufacturing,
3PL, e-procurement, e-manufacturing, reverse supply
chain inventory, warehousing, planning and forecasting,
collaborative commerce and e-fulfillment. The aim
of the journal is to share and disseminate knowledge
in the field of supply chain management among practising
managers and academicians.
Privileged access to Online edition for Subscribers.
Arrangement of Inventory Policies
in Four-Echelon Supply Chain
for Minimization of Inventory Variance
--P Venkata Vijay Kumar
A model is built in order to study the impact of variance of demand on the supply chain inventory and also to identify the best combination of the inventory policy across the supply chain. Inventory management at independent entities is to either prevent stock out or for having lowest funds locked up. This might result in either higher inventory holding or stock out across the supply chain. Simulation study was undertaken on four-echelon supply chain. With the demand varying from 10% to 70%, the best combination inventory policy had a supply chain inventory variance (standard deviation) varying from 11.5% to 18.9% respectively. Demand flow policy at retailer, manufacturer and supplier with s,Q policy at wholesaler would result in the least standard deviation of inventory across the supply chain for low demand variance product. Similarly, s,Q policy at retailer, supplier and s,S policy at wholesaler and demand flow policy at manufacturer are the optimum set for having least standard deviation of inventory across the supply chain for high demand variance product.
Sustainable Supply Chain Management
in Pithoragarh: Prospects of Rural Tourism
--Syed Asghar Mehdi
India is one of the best-performing economies in the developing world, marked by its increasing decadal growth rate, with decline in the gender gap and steady falling poverty rates. Despite the developments, there is a wide gap between rural and urban India with respect to technology, living condition, economic empowerment, etc., although India has vast possibilities of rural economy development as the rural population and the rural land area constitute around two-thirds of the total population and total land area of the country respectively. The rural India remains predominantly backward depending mostly on agricultural sector. The growth rate in agricultural sector is much lower than in other sectors, thereby upsetting the entire supply chain modeling for nearly two-thirds of the country. This requires the revamping of the current studies towards redefining the new economic strategy for the long-term sustainable economic supply chain system in the rural environs that involves supplementing the agricultural sector with service sector. Tourism can be one of the possibilities as the present research study has tried to evince in the Chhera village of Pithoragarh. The study is a practical insight into Sustainable Supply Chain Tourism Management in the Chhera village of Pithoragarh, made sustainable through local community participation and the benefit of competitive edge.
A Comprehensive Study on the Sustainability
of Agricultural Farms in Bulgaria
Service failures happen in service businesses at times. Failures impact the service quality of the business and mandate proportionate service recovery actions. Prioritizing the service failures can bring discipline and focus in implementing the recovery plan of the service company. Analytical Hierarchy Process (AHP) has been implemented here in failure prioritization for the first time. Service failures are recognized to originate variously as customer-induced, company-induced and their business associate-induced. Failure rate and intensity of incidence are both considered important for prioritization. In extending the current knowledge, this research finds four factors of service failures in order of importance, viz., service process failure, employee action failure, business associate action failure and customer action failure in a package delivery business for deploying their recovery resources most productively.
Automated Teller Machines (ATMs): The Changing Face of Banking in India
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.
The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.
The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.