Mar'21
Focus
Human migration has often been a source of controversy and constant debate the world over. Economic and social factors are the main reasons why people migrate. In addition, global migration trends are also influenced by political instability and conflict. However, migration has had a positive impact on the host nations. The second paper, ?The Impact of Migration on Innovation ? A Note? by R Ramakrishnan, discusses how migration has had an impact on innovation. The author contends that migration may boost innovation by the population size effect; the population density effect; the migrant share effect; the skill composition effect; and the migrant diversity effect. Globalization has increased sharply the mobility of highly skilled workers who are younger, more entrepreneurial and less risk-averse. When diverse people collaborate and share, innovation usually emerges. Migration enhances the diversity among economic agents and enhances their individual knowledge bases. Knowledge spillover caused by the interaction between skilled workers creates and spurs idea creation, thereby enhancing innovation.
The covid pandemic has had an unprecedented impact on business and trade. Almost all businesses faced challenges that were never witnessed in the past. However, businesses that were built on e-commerce actually benefitted from the pandemic. The third paper, ?E-Commerce Sector in India: Impact and Challenges Amidst Lockdown? by Nitu Saxena, discusses how e-commerce based companies leveraged technology, analyzed consumer behavior, restructured their product portfolios, strengthened their supply chains and eventually expanded their reach to the remotest corners of the country. The author, taking examples of products and services that became popular during the pandemic, elaborates the influence of the pandemic on the e-commerce sector in India. It is suggested to expand the scope of such studies in future based on empirical support.
Businesses continue to face the dilemma in choosing between online and offline business models. One such company that faced a similar dilemma in January 2020 was Bose Corporation which is a world leader and global manufacturer of high-end audio systems. The company decided to shut down 119 stores in early 2020 and planned to move a majority of its business online. This move was unprecedented as the company?s success was largely attributed to the physical environment and resulting customer experience. According to critics, the ?wow? factor was likely to be missing in the online sales format with quite a number of competitor products vying for the attention of customers. The company?s decision was justified as most consumers had shifted to online buying. Bose Corporation, however, continued to make its products available at leading retail chains such as Target Corporation, Best Buy Co., Apple Inc, and the company?s Amazon storefront. However, the strategic move was criticized by some analysts. They were of the opinion that Bose?s decision to close down its stores was a mistake. In the long run, it was likely to have a detrimental effect on sales; some even felt that Bose would eventually return to its brick-and-mortar model with flagship stores. The flagship stores were more suitable for informing customers about the history of Bose and its research and innovation in sound technology and provided the customers with a firsthand live experience of the products. The case study, ?Bose Corporation?s Competitive Advantages and Its Shift to an Online-Only Model? by Debapratim Purkayastha, Anil Anirudhan and Sanjib Dutta, is appropriate for learning the nuances of many retail business decisions in business management courses.
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Article | Price (₹) | ||
Enhancing Retail Stores' Performance: Managing Compensation Costs with Optimal Retail Workforce Sizing |
100
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The Impact of Migration on Innovation - A Note |
100
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E-Commerce Sector in India: Impact and Challenges Amidst Lockdown |
100
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Case Study - Bose Corporation's Competitive Advantages and its Shift to an Online-Only Model |
100
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Enhancing Retail Stores' Performance: Managing Compensation Costs with Optimal Retail Workforce Sizing
Retail workforce optimization keeps store employees happy, improves customer service, and reduces opportunity costs of lost sales. As workforce compensation costs constitute one of the largest components of retailers' operating costs, there is a widespread tendency to understaff to save on those costs. In the case of workforce undersizing, when a retailer decides to increase the size of the workforce, the additional workforce not only generates incremental revenue with better sales conversion but also has a positive impact on workforce morale, as the workforce is not overstretched. It also results in higher retention of the retail workforce. Improved retail workforce retention leads to lower hiring and training costs and improved store performance. On the other hand, retail workforce oversizing results in higher payroll costs and decreased engagement of retail employees. Hence, there is a need to find the right number of store employees to provide consistent customer service even during the period of volatile store traffic and still manage compensation costs favorably. The research provides various frameworks to investigate whether retail stores are properly sized and studies the impact of optimal workforce sizing on retail workforce compensation costs and ultimately on store performance.
The Impact of Migration on Innovation ? A Note
Migration can be traced from time immemorial and affects both the places people leave and the places they move into, and is a powerful driver of economic, political and social change. Actual migration is constrained by the individual or household capability, including the financial or social capital. Immigration provided a large supply of labor that was necessary for the take-off of industry and sustained modern economic growth during the early stages of industrial development. The economics of migration indicates that the host country needs immigrants. Migration as a process is a wonderful opportunity to achieve aspirations of progress and is a tool for development. Innovation is the primary source of competitive advantage, industrial change and economic growth. It requires hard, focused, purposeful work along with knowledge and ingenuity. Firms use different innovation strategies based on technological opportunities and characteristics of their sector. Knowledge management improves the creative abilities of any organization by ensuring the timely availability and accessibility of knowledge. Management of knowledge has a vital role in creating an internal working environment that supports creativity and fosters innovation. Organizational culture is one of the elements for management of knowledge. Immigration may boost innovation by the population size effect; the population density effect; the migrant share effect; the skill composition effect; and the migrant diversity effect. Globalization has increased sharply the mobility of highly skilled workers who are younger, more entrepreneurial and less risk-averse. When diverse people collaborate and share, innovation usually emerges. Migration enhances the diversity among economic agents and enhances their individual knowledge bases. Knowledge spillover caused by the interaction between skilled workers creates and spurs idea creation.
E-Commerce Sector in India: Impact and Challenges Amidst Lockdown
In the pre-pandemic days, e-commerce was gaining roots in the Indian market. The Covid-19 pandemic impacted many industries adversely, but certain businesses gained momentum after initial hiccups in the unforeseen scenario of the pandemic. E-commerce is one such industry which has expanded in the new environment. Though certain sectors in e-commerce space have had a share of the negative impact, a majority of e-commerce players have flourished. This conceptual paper explains the impact of lockdown on e-commerce in the Indian context. It explores the Indian e-commerce industry pre and post lockdown. The impact of lockdown on various sectors of e-commerce is analyzed using suitable information and the emerging market evidence. This paper is based upon a thorough analysis of various newspaper articles, reports and relevant literature and provides a comprehensive view of the impact of Covid-19 on the e-commerce industry. It shows that the road which looked less traveled has gained all the limelight because there was no other way to move forward, and thereby it has provided fresh momentum to the Indian economy.
Case Study - Bose Corporation's Competitive Advantages and its Shift to an Online-Only Model
This case is about the strategic decision of Bose Corporation (Bose) to close down its retail stores in North America, Europe, Japan, and Australia. Its retail stores at other locations around the world were to, however, remain open and continue operations. The case dwells upon Bose's relentless focus on research and development, which gave it a competitive edge over its rivals. The case details the travails of the retail industry and the onslaughts Bose faced from the e-commerce companies, which led to the closure of several of its retail businesses and a reduction in the number of its stores. Bose?s online strategy is discussed in detail along with its use of social media and online marketing. While some analysts were in favor of the store shutdown, others were quite critical and opined that Bose was likely to return to its store format. The case ends with the question whether Bose?s decision to shut down its stores was right and whether customers would purchase its products online without ?experiencing? the products in person.