| Pub. Date | : October, 2023 |
|---|---|
| Product Name | : The IUP Journal of Organizational Behavior |
| Product Type | : Article |
| Product Code | : IJOB100423 |
| Author Name | : Kishore Babu Addagabottu and Nagaraju Battu |
| Availability | : YES |
| Subject/Domain | : Arts & Humanities |
| Download Format | : PDF Format |
| No. of Pages | : 23 |
The main aim of the study is to examine the mediating role of cross-cultural adjustment in the relationship between cultural intelligence and task performance in Indian IT firms. The study was conducted among the employees in supervisory positions (i.e., team leaders, project managers, admin managers, and functional heads) and team members from other states of India at information technology (IT) companies in Chennai and Bengaluru. Snowball sampling method was adopted to select the sample from the given population. Primary data was gathered through Google Forms and analyzed using IBM SPSS 24.0 and Smart PLS 4.0. The findings indicate that cultural intelligence has a strong positive direct effect on task performance and a strong positive indirect effect on task performance through partial mediation of cross-cultural adjustment. Therefore, it is concluded that culturally intelligent leaders quickly adapt to cross-cultural environments and demonstrate better task performance in the workplace.
The growth of information technology (IT) has made the world a global village. And in India, IT industry accounted for 7.4% of India's GDP in FY22, and it is anticipated to contribute 10% to India's GDP by 2025 (IBEF, 2023). Due to the rapid development of the IT sector in India, there has been movement of employees from one Indian state to another, blurring, in the process, the cultural borders among people. However, this elimination of cultural borders among those employed in various IT companies in different states of India has created for IT managers the challenge of handling people from different cultures.