The IUP Journal of Operations Management
5S Concept Towards Performance Improvement: An Empirical Study

Article Details
Pub. Date : Nov, 2022
Product Name : The IUP Journal of Operations Management
Product Type : Article
Product Code : IJOM031122
Author Name : Jagdeep Singh, Surjit Kumar Gandhi and Harwinder Singh
Availability : YES
Subject/Domain : Management
Download Format : PDF Format
No. of Pages : 13



The 5S workplace organization system applies a basic set of management principles that many companies widely adopt to maximize productivity. The five-step lean methodology that improves workplace efficiency stands for: Sort, Set in order, Shine, Standardize and Sustain. This study was conducted to assess the performance of 5S technique in a management firm in Punjab, India. Analytic Hierarchy Process (AHP) technique was applied to assess the most important step of this methodology, and to measure the contribution of different 5S strategies during performance improvement. The results indicated high reduction in accidents, absenteeism, and wastage which highly improved overall performance at the company. Due to this, the selected company s production rate and net profit increased.


The 5S workplace organization technique originated in Japan and was developed by Hiroyuki Hirano. It stands for Seiri, Seiton, Seiso, Seiketsu and Shitsuke, which means Sort, Set in order, Shine, Standardize and Sustain, respectively. This technique is included in Kaizen, which means change for the better. It allows improvement and efficiency in productivity. It is a structured program to systematically achieve total organization cleanliness and standardization in the workplace. The benefit of 5S technique is improvement in productivity, quality, health and safety (Sorooshian et al., 2012). It helps in maintaining and establishing quality environment for the growth of the organization (Osada, 1991). The 5S structure is shown in Figure 1.