There seems to be an endless debate between management think tanks and practitioners on how to impress the end customers in the changing times by overcoming challenges resulting from global competition. A strategic makeover of firms is found to be necessary as argued by many scholars by citing the fact that the new generation of customers is looking for something new and valuable that gives them unanticipated benefits with less consumption of resources. This stands valid in terms of introducing many new practices on various fronts of business with the help of technology that bridges the gap between industry and customers. Hence, it becomes inevitable to explore the new avenues of investment for achieving business excellence by keeping pace with the changing trends in the market at various levels.

The fact that the internet is providing a plethora of services in terms of increasing the bandwidth of business operations leading to enhanced portfolio of products and amalgamation of cross-sections of population into the business ambit of firm enables us to understand that more space is left for future innovation in the direction. The scale and pace of financial products trading through online channel has been examined in the first paper, �Online Channel Adoption Intent of Customers for Financial Products�, by V Uma Maheswari and Uma Chandrasekaran. The conceptual model propounded in this paper makes it clear that there is some scope for synchronizing online and offline channels for better usage and benefit of customers.

It is a well-noted fact that cricket is a religion in India that unites diverse segments of population for decades, yet not much research has been done on the sport from a commercial angle. As such, the changing trends in the sport in the light of economic globalization have not been widely studied. Precisely, the advent of Indian Premier League experiment with Twenty-20 matches has become a big hit as proved by the pouring corporate endorsements and franchises to the team players. The rapid transformation of sport from Test to T20 format has signaled for the corporatization of the sport leading to generation of huge resources around cricket. The second paper, �Is the Onslaught of T20 Cricket Influencing How Test Cricket Is Played? � A Formative Assessment�, by Subhasis Ray, discusses at length the transformation of the sport with the help of statistical analysis much to the enlightenment of the readers.

This issue also includes a research note, �A Brief Note on the Role of Ethical Leadership in Higher Education Institutions for Sustainability�, by Indu Rao, that discusses leadership, which is found to be the much talked about topic of contemporary times, especially for top level management reforms. The note draws a comprehensive picture of education scenario from the new perspective. The conceptual model proposed here makes an attempt to integrate the higher education institutions� performance in terms of achieving sustainability with focus on ethical leadership issues.