The IUP Journal of Organizational Behavior
Towards a Theoretical Framework for Organizational Surveillance

Article Details
Pub. Date : Oct, 2019
Product Name : The IUP Journal of Organizational Behavior
Product Type : Article
Product Code : IJOB11910
Author Name : Diya Das
Availability : YES
Subject/Domain : Management
Download Format : PDF Format
No. of Pages : 17



Surveillance in the contemporary world has become more intense with all the available technologies. This paper theoretically tries to explore how surveillance is employed in organizations and the challenges faced in using different forms of surveillance. The paper aims to build a comprehensive model for organizational surveillance of their employees and understand the factors that moderate the relationship between the exercise of surveillance and employee attitudes.


According to the generic dictionary, surveillance is the “close observation of a person or group, especially one under suspicion”. The Information Technology Professionals Association (ITPA) defines workplace surveillance as the “structured observation of an individual’s movements and transactions” (Davies, 1999). It has been variously used in research as coterminous with ‘monitoring’ and ‘control’ (Watson, 2002). Thus, the author uses the term of workplace surveillance as the observation of employees with an aim to control. Contemporary society has been ridden with surveillance. There is a lot of media attention to the new forms of social control exerted through the means of electronic and communications monitoring (Cook, 1999). This preoccupation is also seen in the realm of academics where several disciplines have tried to grasp the issue from their own perspective—analyzing surveillance and monitoring as central to modernity at large. Some have gone to the extent of terming contemporary society as a ‘surveillance society’ (Bogard, 1996).


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