| Pub. Date | : Dec, 2019 |
|---|---|
| Product Name | : The IUP Journal of Soft Skills |
| Product Type | : Article |
| Product Code | : IJSS31912 |
| Author Name | : Revathi Turaga |
| Availability | : YES |
| Subject/Domain | : Management |
| Download Format | : PDF Format |
| No. of Pages | : 11 |
Assertive communication-a concept of late very much discussed in most corporates. On being asked what assertiveness means, a lot of employees relate it to being firm and straightforward and standing up for oneself and being polite to others. Many often, even confuse it with being diplomatic and getting away with ideal answers. Assertiveness may definitely be projected as one of these, however, it is in effect a combination of several other factors. Behavioral psychology defines a human being's actions as 'Response to Stimuli' from the environment. Every time something happens, instead of reacting instantaneously, learn to pause and think of possible cause and effect, i.e., possible reasons and consequences. An attitude of responding is most important today because that is the one choice we have in life! Research shows that as we learn to think and respond at work, conflicts reduce and more mature and composed discussions are possible, thus leading to effective teamwork and productivity. This paper explores how one can choose to respond with various techniques to practice.
Life is 10% what happens to you and 90% how you react to it.