The IUP Journal of Information Technology
Online Transactions and Digital Fraud: A Bibliometric Analysis

Article Details
Pub. Date : June, 2023
Product Name : The IUP Journal of Information Technology
Product Type : Article
Product Code : IJIT020623
Author Name : Priya and Sandeep Aggarwal
Availability : YES
Subject/Domain : Engineering
Download Format : PDF Format
No. of Pages : 20



Financial innovation and payment system improvements boost remittances and global electronic business development. Smartphones, tablets, laptops, desktops and other gadgets are increasingly used. Because it is easy to use, has no geographical boundaries, provides economical services, and puts everything at our fingertips, we are becoming more reliant on the Internet. Most of us are unaware of the Internet, websites and apps' vulnerabilities. As Internet technologies, payment apps, and networks are growing, digital fraud has become one of the biggest concerns. Digital payments need security. The study analyzes 30 years of Scopus-published digital fraud research (1989-2022). Annual publications, publication types and trends in publishing sources, organizations, researchers, countries and keywords are examined. It provides bibliometric data on authors, organizations, countries, keywords, sources and documents with regard to digital fraud. Recent trends, undiscovered issues and future potential are also discussed.


Demonetization, announced in India in November 2016, forced more people to switch to cashless transactions. However, digital transactions need sufficient banking and communication infrastructure. There are also additional difficulties with digital transactions, such as likelihood of fraud, identity theft and surveillance, in addition to higher pricing and the potential for privacy invasion.

Concerns about identity theft and other forms of cybercrime have made consumers wary of doing financial transactions online. Security breaches and cybercrime have become a huge concern (Campbell, 2019). Customers may be enticed to use electronic transactions due to the perceived convenience of e-banking; nevertheless, the use of e-banking services and credit cards puts them at the risk of getting hacked, which might lead to significant financial loss (Bressolles et al., 2014; and Blut, 2016). Hackers may employ a variety of methods to steal money or personal details, which poses security and privacy risks (Grewal and Dharwadkar, 2002). However, according to Hosseini and Barkhordari (2013), credit cards are the most reliable means of online payment.


Digital frauds, Digital payment, Security breaches, Bibliometric analysis, R-Studio