Supply Chain Management

Dark Store Expansion: Ultrafast Logistics for Q-Commerce

Article Details

Pub. Date	: Sep 2022
Product Name	: The IUP Journal of Supply Chain Management
Product Type	: Article
Product Code	: IJSCM030922
Author Name	: Gilles Pache
Availability	: YES
Subject/Domain	: Strategic
Download Format	: PDF Format
No. of Pages	: 12

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Abstract

Their names are Gorillas, Getir, Gopuff and Blinkit, and from their home countries of Germany, Turkey, US and India, respectively, they may be building the electronic commerce (e-commerce) logistics of the future, aided by fundraising that now exceeds $1 bn. These startups are at the origin of a business model that is attracting the attention of the traditional players in retailing, such as the French company Casino, which has joined forces with Gorillas to develop a network of dark stores to serve its quick commerce (q-commerce) activity. Dark stores? The concept has become very popular, but also very controversial, especially in Europe.

Introduction

These are small distribution warehouses whose aim is to offer ultrafast delivery, in just a few minutes, of products ordered online via applications, what Dablanc et al. (2017) call "instant deliveries". These logistical centers take the form of a "shadow" shop, with shelves where products are stored, but unlike a traditional shop, they are not accessible to customers, but only to order pickers who select items that are then transported by delivery drivers.

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