Supply Chain Management
Dark Store Expansion: Ultrafast Logistics for Q-Commerce

Article Details
Pub. Date : Sep 2022
Product Name : The IUP Journal of Supply Chain Management
Product Type : Article
Product Code : IJSCM030922
Author Name : Gilles Pache
Availability : YES
Subject/Domain : Strategic
Download Format : PDF Format
No. of Pages : 12



Their names are Gorillas, Getir, Gopuff and Blinkit, and from their home countries of Germany, Turkey, US and India, respectively, they may be building the electronic commerce (e-commerce) logistics of the future, aided by fundraising that now exceeds $1 bn. These startups are at the origin of a business model that is attracting the attention of the traditional players in retailing, such as the French company Casino, which has joined forces with Gorillas to develop a network of dark stores to serve its quick commerce (q-commerce) activity. Dark stores? The concept has become very popular, but also very controversial, especially in Europe.


These are small distribution warehouses whose aim is to offer ultrafast delivery, in just a few minutes, of products ordered online via applications, what Dablanc et al. (2017) call "instant deliveries". These logistical centers take the form of a "shadow" shop, with shelves where products are stored, but unlike a traditional shop, they are not accessible to customers, but only to order pickers who select items that are then transported by delivery drivers.