The IUP Journal of Information Technology
Structural Coexistence of Organization's Line of Control and Line of Transformation to Sustain Rapid Culture Change in Digital Age: A Review

Article Details
Pub. Date : Dec, 2021
Product Name : The IUP Journal of Information Technology
Product Type : Article
Product Code : IJIT21221
Author Name :Satish Talikota
Availability : YES
Subject/Domain : Engineering
Download Format : PDF Format
No. of Pages : 34



The paper shows the importance of insourcing of human resource, learning and development in the organization through a contextual review of the articles on internal efficiency (control) and external effectiveness (transformation) to coexist in the form of Line of Control (LOC) and Line of Transformation (LOT), respectively. The focus is towards the protection of intellectual property of the organization. About five relevant applied papers for 10 LOC and 10 LOT topics were chosen which align with the theme of control and transformation. The findings show that the 10 proven LOC concepts which were considered as organizational transformation essentials until recently, are however, more internal control concepts today. On the other hand, the 10 LOT concepts have emerged as disruptive concepts for organizations to take note, embed in organizational structure and coexist with LOC. The findings recommend organizations to strike a balance between LOC and LOT in the areas such as organizational resource, knowledge, skills and attitude.


In the last quarter of the 20th century, the rapid industrialization in developed and developing nations had focused on organizational transformation to improve productivity in the form of management control systems. Therefore, the focus is largely skewed towards efficiency aspects and what was conceived as transformation in effect has been predominantly an internal control concept. Incidentally, the scope for transformation seems to emerge with the unlimited effective and efficiency capabilities due to Internet and digital era. This conceptually defines two broad paradigms as Line of Control (LOC) and Line of Transformation (LOT). Figure 1 depicts a conceptual understanding of the positioning of LOC and LOT.


Just in Time (JIT), Lean, Value Stream Mapping (VSM), Total Quality Management (TQM), KAIZEN, Theory of Constraints (TOC), Balance Scorecard, Project Management, Enterprise Resource Planning (ERP), Social Media, Mobility, Analytics, Cloud Computing, Internet of Things (IOT), Artificial Intelligence (AI)