Jan'19

Welcome to the IUP Journal of Knowledge Management

Focus

When knowledge is static, it will be similar to tacit knowledge. When knowledge flows, it can benefit many entities that come in the path and it can also be refined further and transformed into other forms for proper usage. According to Argote and Ingram (2000), knowledge transfer represents the process of affecting one unit with the experience of another and is measured by the changes that have taken place in knowledge or performance of the recipient units. The unit may be an individual, group, department or division. In organizations, the experienced and skilled people can contribute in guiding and training their team members to enhance their current level of expertise in the assigned tasks. In the paper, “Knowledge Transfer in Training Processes: Towards an Integrative Evaluation Model”, the authors Alonso Perez-Soltero, Carlos Aguilar-Bernal, Mario Barcelo-Valenzuela, Gerardo Sanchez-Schmitz, Angel Luis Meroño-Cerdan and Rene Daniel Fornes-Rivera, have attempted to analyze the various variables and different methodologies used to evaluate training and also identify the different types of evaluations and tools used to evaluate and quantify learning. With the help of a thorough literature review, the authors have made it possible for researchers to know about 35 identified methodologies and select the most appropriate one for a specific situation. It was recommended to integrate knowledge in training evaluation, integrate evaluation tools and create custom-made models for each organizational need to solve evaluation problems.

Most of the works of information technology firms are in the form of projects. There may be routine projects going with the existing technologies and skills, and there may be projects demanding adoption of new technologies and skills. Providing support to the project people to acquire and exchange new knowledge would benefit them to update their skills and perform well in the assigned tasks. The authors, Kandukuri Veena, Nasina Jigeesh and M S Bhat, in their paper, “Knowledge Management Practices in Managing Projects and Project People: A Case Study of an Indian IT Company”, have presented a case study done in a big Indian IT firm about the learning happening and KM practices being adopted in managing the projects and the project people. The authors have interviewed several project people at different levels to understand how the company supports organizational learning and encourages the project people to enhance their skills and knowledge. It was reported that the IT firm implements KM through four stages—conducting meetings, identifying knowledge gaps, knowledge sharing and documentation of project successes. The paper also highlights the role of Human Resources (HR) department in facilitating acquisition and sharing of knowledge, taking care of knowledge upgrades and designing and conducting suitable programs.

Ontology of knowledge deals with different concepts and issues related to knowledge and also the relationships among them. In the paper, “The Search for Relevance in Knowledge Management: An Ontological Perspective”, the authors, Sidharta Chatterjee and Sujoy Dey, have focused on the importance of organizing knowledge for its efficient use in organizational decision making. For this purpose, they have presented two mathematical models of reference to design the systems mostly intended for organizing knowledge in knowledge organizations. Each model specifies different unique scenarios with the help of discovering arguments related to its ontological framework wherein knowledge exists. The results demonstrate the use of ontology in understanding and organizing knowledge systematically and more efficiently. It is reported that knowledge gets classified according to its usability and application, when the new knowledge becomes accepted after validation.

- Nasina Jigeesh
Consulting Editor

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Article   Price (₹) Buy
Knowledge Transfer in Training Processes: Towards an Integrative Evaluation Model
50
Knowledge Management Practices in Managing Projects and Project People: A Case Study of an Indian IT Company
50
The Search for Relevance in Knowledge Management: An Ontological Perspective
50
       
Contents : (Jan'19)

Knowledge Transfer in Training Processes: Towards an Integrative Evaluation Model
Alonso Perez-Soltero, Carlos Aguilar-Bernal, Mario Barcelo-Valenzuela, Gerardo Sanchez-Schmitz, Angel Luis Meroño-Cerdan and Rene Daniel Fornes-Rivera

This paper aims to analyze the involved variables in training evaluation through an extensive analysis of the different methodologies or models used in training evaluation and the characterization of all the involved elements during knowledge transfer by training process. It also provides an approach to the solution of evaluation problems through the integration of tools to create custom-made models for each organizational need. 35 training evaluation models and methodologies were identified in the literature. The most popular type of evaluation is the summative evaluation with 60%, followed by the confirmative evaluation with 43%, and formative evaluation with 29%. In combination, 40% of the proposals consider a summative-confirmative evaluation and 26% consider a summative-formative combination. The most popular tool to evaluate training courses is the questionnaire with 57%, followed by interviews with 31%. Additionally, it was found that there are very few integrative training evaluation methodological proposals.


© 2018 IUP. All Rights Reserved.

Article Price : Rs.50

Knowledge Management Practices in Managing Projects and Project People: A Case Study of an Indian IT Company
Kandukuri Veena, Nasina Jigeesh and M S Bhat

People knowledge, along with knowledge acquired from past and ongoing projects, provides valuable support to successful handling of the current projects. IT projects are exceptional cases of evidence. Since IT companies have high attrition rate, knowledge of the existing project people should be properly managed. Different IT companies may have different practices in managing the knowledge of projects and project people. In order to study such knowledge management practices in detail, a case study was taken up in a big Indian IT company. A unique mechanism was found to be in existence to identify and fill the knowledge gaps for successful management of projects. A learning center can play a vital role in enhancing, sharing and extracting knowledge of project people. The case study offers some important suggestions drawn from the people interviewed.


© 2018 IUP. All Rights Reserved.

Article Price : Rs.50

The Search for Relevance in Knowledge Management: An Ontological Perspective
Sidharta Chatterjee and Sujoy Dey

The significance of and the role played by Knowledge Management (KM) is ever increasing in today’s business and organizational decision-making environment. This paper attempts to underline the importance of organizing knowledge not for its own sake, but for its efficient use in organizational decision making. The tremendous explosion of knowledge resources, both electronic and conventional, within the last few decades calls for an understanding of how knowledge is organized for management of data and information. This is so for the reason that they can be proficiently employed to create value and utility. This also calls for a search for ‘relevance’ in KM with regard to its situated nature in different contexts within which knowledge is situated, and that which nevertheless indirectly refers to its ontological scaffolding. We have devised two simple mathematical models of reference with regard to the design of the systems mostly intended for organizing knowledge in knowledge organizations for its most efficient utilization. The model specifies several unique scenarios aided by discovery of arguments related to its ontological framework within which knowledge is situated. Several contexts were drawn to draw inferences from the research study. The results bear relevance to knowledge managers who make important decisions for realization of organizational goals and objectives.


© 2018 IUP. All Rights Reserved.

Article Price : Rs.50

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