The IUP Journal of Soft Skills
Effective Communication in Organizations

Article Details
Pub. Date : Mar, 2019
Product Name : The IUP Journal of Soft Skills
Product Type : Article
Product Code : IJSS51903
Author Name : Revathi Turaga
Availability : YES
Subject/Domain : Management
Download Format : PDF Format
No. of Pages : 07



Communication, the one skill we always keep learning—from our parents giving us little tips in listening and speaking and teachers guiding us on how to talk to friends and elders, to institutes coaching us on being confident in interviews to organizations training us on continuously improving our communication with our team members, bosses, and clients. Learning effective communication has become an essential skill for almost any career today. So, it is no surprise that organizations strive day in and day out to help their employees learn to communicate effectively. This paper gives a simple technique to make your communication in an organizational context, or even in a personal context, as effective as possible.


Communication – a concept so powerful that it can either make or break the performance and productivity of any organization.

If a genie were to appear before the leadership of any organization and deliver them one wish, to eradicate one challenge or concern in their organization in their path to growth, development and success, at least 9 out of 10 would probably choose that challenge to be ‘communication’.

Communication is best judged by the effect it has on others—the impact it generates and the results it achieves. Organizations constantly keep facilitating workshops (Figure 1) in many ways with many techniques to help their employees enhance their communication. In fact, there are way too many. Here, we will attempt to simplify the theories of communication concepts by learning a few simple, example-driven set of techniques to remember.


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