Mar' 22

The Effective Executive

Focus

If you look into the core reasons which made these changes happen, the prominent factor is the way they run the operations. Agile is the new norm in the way organizations are run. Research claims that 93% of business units that implemented an agile model did better than the business units that did not. Agility, which stands for swiftness along with perfection, is one of the major competitive advantages of organizations today. More than 68% of organizations agree that faster product delivery is one of their key drivers for agility. Agile organizations are fundamentally different from conventional organizations. They function as a network of teams propelled by an agile model of quick learning and decision-making iterations. Teams closest to the information are entrusted with the decision-making rights.

It goes without saying that for organizations to operate in an agile way, its leaders and executives need to adopt the agile philosophy and practices. This issue of Effective Executive focuses on the essentials of agility for the business leaders and business executives.

In the first paper, "Agile Leadership: Eight Steps to Becoming an Agile Team Leader", the authors, Stephanie Jones and Dave Cass, share their recent research and personal experiences, based on their interpretation of this increasingly popular leadership approach, which is now in hot demand and becoming the norm, especially with the constantly changing external environment caused by, amongst other things, the global pandemic. The paper explains why an agile leader needs to embrace teamwork and stop trying to be a hero, to the extent of encouraging self-managed and cross-functional teams.

The second paper, "Executive, Board and Corporate Agility" by Colin Coulson-Thomas, asserts that in dynamic contexts, for people, organizations, communities and societies, the ability to rapidly respond and adapt to the changing situations, challenges and opportunities can be a requirement for remaining relevant. The authors claim that agility, in certain contexts, may also be a determinant of success or failure. The paper further examines the nature and extent of agility required for 'remaining in the game'. The third paper, "Management Fads and the Agile Executive" by Michael Walton, examines the extent to which the 'Agile' project management methodology could be considered to be a 'management fad'. The author asserts that the mindset expected from an 'Agile Executive' in particular places a strong emphasis on cross-functional, open-minded and collaborative working. The paper further suggests that such behavioral expectations, combined with ethical responsibility, places considerable demands on the professionalism and experience of agile executives.

The fourth paper, "Developing Leadership Maturity: Ego Development and Personality Coaching" by Jay Pillay and Kurt April, evaluates how interventions exposing leaders to ego development models and personality coaching could cultivate leadership maturity. The paper is based on an intervention that targeted two levels of adult and leadership development. The paper reveals that maturity interventions were the first stage in sparking the process of maturity development for leaders.

The last paper, "The Service Revolution Has Arrived and Will Dramatically Change the Service Sector" by Jochen Wirtz, Werner Kunz and Stefanie Paluch, examines how the service revolution increased our standard of living by bringing high quality, low cost manufactured goods to the masses. The paper analyzes how the technologies are rapidly becoming smarter and more powerful, and are transforming virtually all service sectors.



-KBS Kumar
Consulting Editor

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Article   Price (₹) Buy
Agile Leadership: Eight Steps to Becoming an Agile Team Leader
50
Executive, Board and Corporate Agility
50
Management Fads and the Agile Executive
50
Developing Leadership Maturity: Ego Development and Personality Coaching
50
The Service Revolution Has Arrived and Will Dramatically Change the Service Sector
50
       
Contents : (Mar'2022)

Agile Leadership: Eight Steps to Becoming an Agile Team Leader
Stephanie Jones and Dave Cass

Agile leadership is now a very commonly heard concept. Increasingly popular as a focus for organizations and now in hot demand, agility is especially needed in the constantly changing external environment. This paper looks at agile leaders' need to encourage self-managed and cross-functional teams and cut through layers of bureaucracy, integrate complex ideas through team-based cocreation, and deal with ambiguity. Here, the authors are concentrating on agile leadership in terms of managing teams in a changing external context-developing agile leaders in entrepreneurial businesses moving from startup to scale-up. However, many agile principles can be applied to mature organizations, especially in changing operational settings.


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Executive, Board and Corporate Agility
Colin Coulson-Thomas

Agility is the sense of being able to rapidly respond and adapt to changing situations and circumstances. For people, organizations and communities, new challenges and opportunities can be a requirement for remaining relevant. Different forms of executive, corporate, board and network or supply chain agility can be required for a variety of reasons. Agility may not be easy to achieve and may or may not be desirable, depending upon its purpose and the situation and circumstances. Agility has its technology and human enablers, can have costs and consequences, and may also have limits. Crises and existential threats in the contemporary business environment may require new forms of agility and relationships. They present challenges and create opportunities for individuals, organizations, communities and societies and give rise to aligned and shared interests, a requirement for collaboration and collective responses, and a need to consider agility from different perspectives and rethink what is possible. Our understanding and expectations of agility may need to change. Being quick, clever, adroit and dexterous at an individual or organizational level in navigating a succession of incidents and events may no longer be enough to cope with current and interrelated challenges. We may need to take a wider and more balanced, collective and inclusive view of agility and move on from agility to adaptation, and the systemic thinking, shared purpose, collaboration and collective transition and transformation journeys over a longer time horizon that are required to address an existential threat such as climate change.


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Management Fads and the Agile Executive
Michael Walton

This paper examines the extent to which the 'Agile' project management methodology can be considered as a 'management fad'. Whilst this methodology has several characteristics reflective of a management fad, the intensity and rigor of the approach offers more durable and far-reaching implications than could be expected from that of a 'passing fad'. The potential for facilitating profound organizational change is significant, with implications both for executive behavior and the evolution of an organization's operational structure. The mindset expected from an 'Agile Executive' in particular places puts a strong emphasis on cross-functional, open-minded and collaborative working. Such behavioral expectations, combined with an ethical responsibility for identifying and resolving project-management as well as workplace issues, place considerable demands on the professionalism and experience of agile executives. The strong customer-centric focus emphasizes innovation, urgency, transparency, integrity, and commitment to excellence, which sets it apart from many other business-wide initiatives and 'management fads' of recent decades.


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Developing Leadership Maturity: Ego Development and Personality Coaching
Jay Pillay and Kurt April

This study seeks to evaluate how interventions exposing leaders to ego development models and personality coaching could cultivate leadership maturity. The intervention targeted two levels of adult and leadership development. The first level involved basic understanding of differences in individual and other personalities and preferences. The aim here was to open up an individual's perspective, fine-tune their behavioral repertoire and help them deal with people and situations more successfully. The second level aimed to provoke the individual to see the world through multiple sets of lenses and change their interpretations and meaning of experience. The research revealed that maturity interventions were the first stage in sparking the process of maturity development for leaders. The intervention created a level of tension and disharmony that was necessary for participants to question their beliefs and assumptions about both the inner and outer worlds. The study highlights that the program had been successful on the first level; however, success on the second level was contingent on individuals taking the initiative and embracing their development needs. Only then could transition to post-conventional maturity be realized.


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The Service Revolution Has Arrived and Will Dramatically Change the Service Sector
Jochen Wirtz, Werner Kunz and Stefanie Paluch

The Industrial Revolution that started in the late 18th century dramatically increased our standard of living by making high quality, low-cost manufactured goods available to the masses. Today, the global economy faces a similar turning point, but now in the service sector. Technologies have rapidly become smarter and more powerful, and at the same time, they are getting smaller, lighter, and cheaper. This service revolution has important implications for service organizations and consumers alike. This paper identifies the opportunities and challenges.


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Article Price : Rs.50